Blank Side after transaction with postfinance plugin

-- url of the page with the problem -- : www.bodystuff.ch
-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.6.2
-- PHP version -- : 5.6.33
-- Browser(s) name and version -- : Chrome
-- Error-message(debug-mod must be tuned on) -- : Blank URL Site

Hi Guys

I've got a little problem with you postfinance payment plugin. First thanks for it...the swiss people like to pay with it.

But there is some error i coudn't find.
The transaction goes right...no problem!
The authentications goes also without problems.

But....when the transaction is done and it goes back to my side.....it shows a blank site!

Here is the url he wants to open:

bodystuff.ch/index.php?option=com_hikash...t&lang=de&Itemid=143

I've also attached the filled formula for the payment as screenshot.
And i have filled the same back URL in Postfinance Backend as in the hika plugin. It is : bodystuff.ch/index.php/shop

Thanks for help
Marsi

Hello Marsi,

We'll need more information about your issue so can you :
- Check that the debug mode option is ON through your PostFinance payment configuration page
- Test it again
- Check your Payment log file content through "Hikashop->System->Configuration->Main" by using the "See the report" button of your Payment log file option.
- Show us its content

Thank you,
Best regards,
Mohamed Thelji.

Hi Mohamed

I forgot to fill up the accept URL in postfinance backend.

The redirect is now ok with the error: Transaction Failed with the status number : 5

Is that a normal error because postfinance plugin is still in test mode?

Best wishes Marsi

Hi,

You should have an entry in your HikaShop payment log telling you the signature is invalid.
Please check your configuration and be sure that the SHA out setting is correct (no extra space, etc).

Regards,