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Hikashop plugin ePay and double payment fee

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9 years 4 months ago #269035 by prathers
-- HikaShop version -- : 3.0.1
-- Joomla version -- : 3.7.0
-- PHP version -- : 7.1.0

Hi,
I can't figure out this. I've set up a few payment methods in the webshop according to the transaction fee i ePay. But when the customer place an order, the fee is withdrawn two times.

For example:
A customer place an order on 25 DKK. The fee will be 0,70 DKK, so I've made a payment method for that. The basket shows the information correct, but when customer submit the order, ePay takes another 0,70 DKK.

According to this: www.hikashop.dk/en/configuration#880 there should be an "Add fee to customer", but I can't find that setting in my Payment Method.

Any hints would be most appreciated!

All the best,
Preben

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9 years 4 months ago #269037 by Jerome
Hello,

I'm sorry but the ePay plugin has been developed by the ePay team ; we cannot provide support on it because we did not create it.
The plugin is registered as a third party plugin.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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