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- Thank you received: 4
Payment Flow not working after recent upgrade
7 years 3 months ago #307888
by kchahine
Payment Flow not working after recent upgrade was created by kchahine
-- url of the page with the problem -- :
morenadancewear.com.au/
-- HikaShop version -- : 4.1.0
-- Joomla version -- : 3.9.8
-- PHP version -- : 7
Urgent
Hi,
It seems that my payment flow is not working, the user is going circle and never been able to checkout.
Help is needed ASAP.
Regards,
-- HikaShop version -- : 4.1.0
-- Joomla version -- : 3.9.8
-- PHP version -- : 7
Urgent
Hi,
It seems that my payment flow is not working, the user is going circle and never been able to checkout.
Help is needed ASAP.
Regards,
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7 years 3 months ago - 7 years 3 months ago #307889
by kchahine
Replied by kchahine on topic Payment Flow not working after recent upgrade
It seems that the Next Button is not functioning correctly! However if I am to create only one page then the process will Finish. I have done so until the problem is resolved.
Last edit: 7 years 3 months ago by kchahine.
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7 years 3 months ago #307895
by nicolas
Replied by nicolas on topic Payment Flow not working after recent upgrade
Hi,
What was your checkout workflow in two steps ?
Could you provide a screenshot of the checkout workflow when it's not working ?
Also, check if you have files in the folder templates/YOUR_TEMPLATE/html/com_hikashop/checkout/
If you do, try renaming that folder temporarily and see if that helps as it might come from an old view override.
What was your checkout workflow in two steps ?
Could you provide a screenshot of the checkout workflow when it's not working ?
Also, check if you have files in the folder templates/YOUR_TEMPLATE/html/com_hikashop/checkout/
If you do, try renaming that folder temporarily and see if that helps as it might come from an old view override.
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7 years 3 months ago #308188
by kchahine
Replied by kchahine on topic Payment Flow not working after recent upgrade
Hi,
It was three step workflow with next button. The "Next"button seemed to be the problem. I don't have any screen shots available at this stage.
regards
It was three step workflow with next button. The "Next"button seemed to be the problem. I don't have any screen shots available at this stage.
regards
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7 years 3 months ago #308207
by nicolas
Replied by nicolas on topic Payment Flow not working after recent upgrade
Hi,
Unfortunately, we won't be able to fix anything (or tell you what the problem is as it's probably not a bug in Hikashop but something else or some kind of conflict) if we can't look into the problem.
Unfortunately, we won't be able to fix anything (or tell you what the problem is as it's probably not a bug in Hikashop but something else or some kind of conflict) if we can't look into the problem.
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