Paypal Reoccurring is not marking the order as confirmed.

-- url of the page with the problem -- : www.dah01.jroot.layer3.co.uk/index.php/get-involved/membership
-- HikaShop version -- : 4.4.2
-- Joomla version -- : 3.9.26
-- PHP version -- : 5.6.40

Hello,

Continuing from this forum - www.hikashop.com/support/forum/14-hikase...ing-else.html#333613

For some reason, Paypal Reoccurring is not marking the order as confirmed when I make PayPal payments. I'm also not getting the confirmation emails from the website. However, I am still getting the order created emails.

I have attached a screenshot of the config.

Is there a bug?

www.dah01.jroot.layer3.co.uk/index.php/get-involved/membership

Thanks,
Josh.

Hi,

No. You have the "enable validation mode" setting activated in the plugin. In that case, you need to manually validate each payment in your PayPal merchant account.
So if you want it to be all automated, you need to turn off that setting.

Hi Nicolas,

I have disabled validation mode and I am still getting the exact same issue.

Thanks,
Josh.

Could it simply be that I'm using a personal account and not a business account?

Thanks,
Josh.

Hi,

The rest of the settings of your screenshot looks ok.
So I would recommend to check the different points of the documentation we've written about that issue, as it can come from many things:
www.hikashop.com/support/documentation/i...or.html#notification

I will see what I find and get back to you on Monday.

Thanks,
Josh.

Hi,

I changed the PayPal account to a business account and it works fine now. Maybe a personal PayPal account only gets a certain number of transactions a month? Who knows! Everything works now.

Thanks for your support.

Thanks,
Josh.