Accept.JS - No shipping address sent to Authorize.net
5 years 1 month ago #335126
by jazzmang
Accept.JS - No shipping address sent to Authorize.net was created by jazzmang
-- HikaShop version -- : 4.4.3
-- Joomla version -- : 3.10.0
-- PHP version -- : PHP 7.4
-- Browser(s) name and version -- : Any
-- Error-message(debug-mod must be tuned on) -- : none
Got two sites that we recently converted from AIM to Accept.JS.
On both sites, the shipping address information is not being passed to Authorize.Net.
That is causing the AVS to trigger suspecious activity flags, creates a lot of extra work to process orders.
There aren't really any options for this in the Accept.JS plugin.
Looking at the authoirizejs.php code, I only see entries for the billing address and nothing regarding the shipping address.
We really don't want to roll back the sites to AIM due to PCI-DSS.
-- Joomla version -- : 3.10.0
-- PHP version -- : PHP 7.4
-- Browser(s) name and version -- : Any
-- Error-message(debug-mod must be tuned on) -- : none
Got two sites that we recently converted from AIM to Accept.JS.
On both sites, the shipping address information is not being passed to Authorize.Net.
That is causing the AVS to trigger suspecious activity flags, creates a lot of extra work to process orders.
There aren't really any options for this in the Accept.JS plugin.
Looking at the authoirizejs.php code, I only see entries for the billing address and nothing regarding the shipping address.
We really don't want to roll back the sites to AIM due to PCI-DSS.
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5 years 1 month ago #335128
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic Accept.JS - No shipping address sent to Authorize.net
Hello,
As we wrote you via the contact form this morning ; you can re-download the plugin in order to get the version 1.0.2 which adds the shipping details in the Authorize.Net transaction.
Regards,
As we wrote you via the contact form this morning ; you can re-download the plugin in order to get the version 1.0.2 which adds the shipping details in the Authorize.Net transaction.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
The following user(s) said Thank You: jazzmang
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5 years 1 month ago #335171
by jazzmang
Replied by jazzmang on topic Accept.JS - No shipping address sent to Authorize.net
FYI I haven't seen any emails (check junk/spam and mail server logs) but will try the new version!
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5 years 1 month ago #335208
by jazzmang
Replied by jazzmang on topic Accept.JS - No shipping address sent to Authorize.net
Can confirm that version 1.0.2 does fix the shipping address / AVS issue.
However, one weird thing is the transaction response message when the address/billing doesn't match & the AVS review:
Mirror issue, but I believe that should be "Held for Review".
support.authorize.net/s/article/How-Do-I...t-Api-Response-Codes .
At any rate, thanks!
However, one weird thing is the transaction response message when the address/billing doesn't match & the AVS review:
TransactionCode: 4 Description: Your order has been received. Thank you for your business!
Mirror issue, but I believe that should be "Held for Review".
support.authorize.net/s/article/How-Do-I...t-Api-Response-Codes .
At any rate, thanks!
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5 years 1 month ago #335216
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic Accept.JS - No shipping address sent to Authorize.net
Hello,
The version 1.0.2 include the shipping details in the transaction sent to Authorize.net gateway.
While the previous version did not include any shipping address, the new version will get it or use the billing address as shipping address.
Regarding the "Held for review", I'll work on a patch and will update the plugin as soon as possible (tonight).
The plugin will accept the transaction but will mark the order as "pending" ; which means that you'll need to confirm manually the order when the payment will be accepted.
Regards,
The version 1.0.2 include the shipping details in the transaction sent to Authorize.net gateway.
While the previous version did not include any shipping address, the new version will get it or use the billing address as shipping address.
Regarding the "Held for review", I'll work on a patch and will update the plugin as soon as possible (tonight).
The plugin will accept the transaction but will mark the order as "pending" ; which means that you'll need to confirm manually the order when the payment will be accepted.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
The following user(s) said Thank You: jazzmang
Please Log in or Create an account to join the conversation.
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