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- Thank you received: 9
STRIPE: Unknown Error, Status: Incomplete
4 years 2 months ago - 4 years 1 month ago #343672
by MSTACE
STRIPE: Unknown Error, Status: Incomplete was created by MSTACE
-- HikaShop version -- : 4.6.0
-- Joomla version -- : 4.1.5
-- PHP version -- : 8.0.21
-- Browser(s) name and version -- : Chrome 103.0.5060.134
-- Error-message(debug-mod must be tuned on) -- : Unknown error
I have used the STRIPE plugin on several sites without issue. This is the first Joomla 4 site using it.
The keys are correct.
Not using the Global credentials.
Payment Interface: Card (3D Secure). [The legacy token method simply does not work.]
All ad blockers are off.
RSFirewall was turned off too.
Credit card info is added and then submitted: unknown error
In STRIPE transactions it says that the payment was Incomplete
PaymentIntent status:
requires_confirmation
I have sent you login details.
-- Joomla version -- : 4.1.5
-- PHP version -- : 8.0.21
-- Browser(s) name and version -- : Chrome 103.0.5060.134
-- Error-message(debug-mod must be tuned on) -- : Unknown error
I have used the STRIPE plugin on several sites without issue. This is the first Joomla 4 site using it.
The keys are correct.
Not using the Global credentials.
Payment Interface: Card (3D Secure). [The legacy token method simply does not work.]
All ad blockers are off.
RSFirewall was turned off too.
Credit card info is added and then submitted: unknown error
In STRIPE transactions it says that the payment was Incomplete
PaymentIntent status:
requires_confirmation
I have sent you login details.
Last edit: 4 years 1 month ago by MSTACE.
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4 years 2 months ago #343694
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic STRIPE: Unknown Error, Status: Incomplete
Hello,
You should install the latest version of the plugin.
You're using the version 1.0.5 from 2020 ; the latest version published in 2022 is the 1.0.9.
Regards,
You should install the latest version of the plugin.
You're using the version 1.0.5 from 2020 ; the latest version published in 2022 is the 1.0.9.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
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4 years 1 month ago #343748
by MSTACE
Replied by MSTACE on topic STRIPE: Unknown Error, Status: Incomplete
Thank you. That fixed it.
Odd that the UPDATE system didn't show it needed updating.
Odd that the UPDATE system didn't show it needed updating.
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