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Order status doesn't change to Confirmed after a successful iDEAL payment
3 years 10 months ago #346472
by hans1961
-- url of the page with the problem -- :
www.editionmatchingarts.com/
-- HikaShop version -- : 4.6.2
-- Joomla version -- : 3.10
-- PHP version -- : 8.0
-- Browser(s) name and version -- : Google Chrome 107.0.5304.107
After a successful payment the order status remains Created and does not change to Confirmed.
Right before the payment phase there is a warning (see attachment).
The version of the Hikashop iDEAL Payment Plugin is 5.0.9 of 06-12-2018.
-- HikaShop version -- : 4.6.2
-- Joomla version -- : 3.10
-- PHP version -- : 8.0
-- Browser(s) name and version -- : Google Chrome 107.0.5304.107
After a successful payment the order status remains Created and does not change to Confirmed.
Right before the payment phase there is a warning (see attachment).
The version of the Hikashop iDEAL Payment Plugin is 5.0.9 of 06-12-2018.
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3 years 10 months ago #346476
by nicolas
Replied by nicolas on topic Order status doesn't change to Confirmed after a successful iDEAL payment
Hi,
This looks like an issue with the configuration of the iDEAL payment plugin you're using. I would recommend checking with the support of the developer where you got that plugin as it is not one we provide nor developed.
This looks like an issue with the configuration of the iDEAL payment plugin you're using. I would recommend checking with the support of the developer where you got that plugin as it is not one we provide nor developed.
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