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It doesn't seem to work in min. price and max. price setting in the payment meth

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3 years 10 months ago - 3 years 10 months ago #347054 by totama
-- HikaShop version -- : 4.7.0
-- Joomla version -- : 4
-- PHP version -- : 8

I set the max. and min. prices for the delivery method, the delivery method is not displayed in the desired range at checkout. What can I do wrong? Specifically, my problem is that I want to set up a paid delivery method above 20 euros, I want to set up a free delivery method above 20 euros, but I can't.
Last edit: 3 years 10 months ago by totama.

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3 years 10 months ago - 3 years 10 months ago #347057 by Philip
Hello,

Please, provide us these elements in order to better understand the context :
1. An Url link to your website
2. Screenshot of the relative Shipping Method settings

Now, supposing the min/max are properly configured, what you describe is often caused by the fact you didn't set a weight in the products and that the "include virtual products" setting is turned off in the shipping method.

Note : If for a reason or another you can't directly provide these elements here, use our Contact us form, and add an Url link to this topic.
Regards
Last edit: 3 years 10 months ago by nicolas.

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