The payment fee percentage not showing for HikaShop User Points payment plugin

-- HikaShop version -- : 4.4.5
-- Joomla version -- : 3.9.21
-- PHP version -- : 7.2.34
-- Browser(s) name and version -- : Google Chrome

hi, can help to check why when set the payment fee percentage it not showing for HikaShop User Points payment plugin, but others payment method no issue.

Hi,

I suppose the issue is a logic issue.
If you configure the user points to be added as a virtual coupon ( it's the case by default), the points payment is added directly to the cart as a negative fee corresponding to the total amount. However, the payment fee is calculated after that, and since the total amount is 0, 5% of 0 is still 0 and thus no payment fee is added.
Could you provide a screenshot of all the settings of your _user points payment method so that we can get a better idea of the situation to reproduce it on our end ?