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- Thank you received: 8
Can't add a new Payment method
3 years 2 months ago #353768
by vanboke
Can't add a new Payment method was created by vanboke
-- HikaShop version -- : 4.7.4
-- Joomla version -- : 3.10.12
-- PHP version -- : 8.1.21
-- Browser(s) name and version -- : Brave 1.52.130
I am trying to set up the new PayPal Checkout plugin, but I can't seem to add any new Payment Methods. If I click the New button I am taken to a white screen, with no formatting, that just shows a list of HikaShop menu items. I have attached a screenshot of the page.
I have installed the latest version of Hikashop again in case something was missed. I see no other errors or have any issues with HikaShop.
Has anyone ever seen this issue and know of a fix?
Thanks,
Eric
-- Joomla version -- : 3.10.12
-- PHP version -- : 8.1.21
-- Browser(s) name and version -- : Brave 1.52.130
I am trying to set up the new PayPal Checkout plugin, but I can't seem to add any new Payment Methods. If I click the New button I am taken to a white screen, with no formatting, that just shows a list of HikaShop menu items. I have attached a screenshot of the page.
I have installed the latest version of Hikashop again in case something was missed. I see no other errors or have any issues with HikaShop.
Has anyone ever seen this issue and know of a fix?
Thanks,
Eric
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3 years 2 months ago - 3 years 2 months ago #353770
by Philip
Replied by Philip on topic Can't add a new Payment method
Hello,
Can you active the Joomla Debug to maximum level, and reproduce the error.
You will have more data about the current error, and so create a new screenshot that will show more clue.
It's probably the old Platron payment plugin generating that error:
www.hikashop.com/forum/payment-methods/9...-payment/353384.html
Awaiting your return to progress on your subject.
Regards
Can you active the Joomla Debug to maximum level, and reproduce the error.
You will have more data about the current error, and so create a new screenshot that will show more clue.
It's probably the old Platron payment plugin generating that error:
www.hikashop.com/forum/payment-methods/9...-payment/353384.html
Awaiting your return to progress on your subject.
Regards
Last edit: 3 years 2 months ago by nicolas.
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3 years 2 months ago #353778
by vanboke
Replied by vanboke on topic Can't add a new Payment method
You were spot on. It was the old Platron plugin. Since I would never be using that anyway I removed it. Everything works as it should now.
Thank you for the help!
Thank you for the help!
The following user(s) said Thank You: Philip
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3 years 1 month ago #353861
by gus
- page with issue: www.puntobenesseresrl.it
- HikaShop Business 6.4.0 [2603261144]
- Joomla! 4.4.14 Stable [ Pamoja ] 30-September-2025 16:00 GMT
- PHP 8.3.19
- Chrome Version 147.0.7727.56 (Build ufficiale) (arm64)
Replied by gus on topic Can't add a new Payment method
I have the same issue.
Thank you for this post, I solve it deleting the old Platron folder.
Thank you for this post, I solve it deleting the old Platron folder.
- page with issue: www.puntobenesseresrl.it
- HikaShop Business 6.4.0 [2603261144]
- Joomla! 4.4.14 Stable [ Pamoja ] 30-September-2025 16:00 GMT
- PHP 8.3.19
- Chrome Version 147.0.7727.56 (Build ufficiale) (arm64)
The following user(s) said Thank You: Philip
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