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Square Payments Setup

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2 years 10 months ago #356692 by rodfarrell
-- HikaShop version -- : 5.0.0
-- Joomla version -- : 4.4.0

I have installed the square Payments Plugin for a client for the first time but I'm really struggling to find the application ID etc in Xero. The instructions I have found in other posts on this forum appear to be for an earlier version of the Xero dashboard. Where is this information found?

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2 years 10 months ago #356697 by Tsuki Dev
Replied by Tsuki Dev on topic Square Payments Setup
Hello,

You'll find your application ID through your Square merchant space, you'll just have to login and configure your "Square application".

Kind regards,
Mohamed Thelji.
Tsuki Dev
contact[at]tsukidev[dot]com

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2 years 10 months ago #356724 by rodfarrell
Replied by rodfarrell on topic Square Payments Setup
Thanks, I did find it after spending over an hour in the square account, but I don't know which version of the api I should be selecting. The default page in the Square dashboard has warnings that the api is not the most recent. Should I be using the default api being offered or upgrading to the latest???? Using the default api and a sandbox app ID I get an API error of "Resource Not Found".
Some documentation would be greatly appreciated.

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2 years 10 months ago #356780 by Tsuki Dev
Replied by Tsuki Dev on topic Square Payments Setup
Hello,

You should use the last API version and test it again, and if it’s still not working, you can send us an email with a temporary backend access so that we can directly test it :
tsukidev.contact[at]gmail[dot]com

Kind regards,
Mohamed Thelji.
Tsuki Dev
contact[at]tsukidev[dot]com

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2 years 10 months ago #356792 by rodfarrell
Replied by rodfarrell on topic Square Payments Setup
I updated to the 15 November API release but still getting the error. I have sent you an email with details.

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2 years 10 months ago #356831 by rodfarrell
Replied by rodfarrell on topic Square Payments Setup
Can you please confirm you received my email of yesterday?

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2 years 10 months ago #356866 by rodfarrell
Replied by rodfarrell on topic Square Payments Setup
We are desperate for this to be resolved but still no response. Please respond.

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2 years 10 months ago - 2 years 10 months ago #356880 by Tsuki Dev
Replied by Tsuki Dev on topic Square Payments Setup
Hello,

I just checked how you configured your HikaShop Square payment method via « Hikashop->System->Payment methods », and your issue seems to be coming from the fact that you didn’t set a location ID.

You can find it through the location section of your Square merchant account.

Kind regards,
Mohamed Thelji.
Tsuki Dev
contact[at]tsukidev[dot]com
Last edit: 2 years 10 months ago by Tsuki Dev.

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