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Bambora payment does not work!
2 years 1 month ago #363630
by rbuelund
Bambora payment does not work! was created by rbuelund
I have installed the Bambora payment plugin. It is published and setup, but in frontend it says "No payment methods fond" !!!???
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2 years 1 month ago #363631
by nicolas
Replied by nicolas on topic Bambora payment does not work!
Hi,
Can you provide a screenshot of the settings of the payment method, and the URL of the website so that we can check on the situation ?
Also, you can check the different points listed here:
www.hikashop.com/support/documentation/106-faq.html#paym
Can you provide a screenshot of the settings of the payment method, and the URL of the website so that we can check on the situation ?
Also, you can check the different points listed here:
www.hikashop.com/support/documentation/106-faq.html#paym
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2 years 1 month ago #363642
by rbuelund
Replied by rbuelund on topic Bambora payment does not work!
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2 years 1 month ago #363647
by nicolas
Replied by nicolas on topic Bambora payment does not work!
Hi,
First, please understand that we can't remember who provides access to what. Also, in your email you only state that it is a frontend user account, not that it can access the backend.
And please don't send your questions on both forum and email.
Regarding your issue, I can see that you have the "Handle no recurring" setting turned off. This means that the plugin will only appear on your checkout if the product in the cart is linked to a subscription in HikaSerial and that HikaSerial is configured to handle recurring payments (this means that the payment is done automatically periodically in order to renew the subscription).
In your case, you don't want that so you need this setting turned on.
If you want us to work on the development of an extra feature for you to support the capture of the funds when the instant capture is turned off and you change the status of an order, that's possible. We would charge 150 euros for that development job.
First, please understand that we can't remember who provides access to what. Also, in your email you only state that it is a frontend user account, not that it can access the backend.
And please don't send your questions on both forum and email.
Regarding your issue, I can see that you have the "Handle no recurring" setting turned off. This means that the plugin will only appear on your checkout if the product in the cart is linked to a subscription in HikaSerial and that HikaSerial is configured to handle recurring payments (this means that the payment is done automatically periodically in order to renew the subscription).
In your case, you don't want that so you need this setting turned on.
If you want us to work on the development of an extra feature for you to support the capture of the funds when the instant capture is turned off and you change the status of an order, that's possible. We would charge 150 euros for that development job.
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2 years 1 month ago #363656
by rbuelund
Replied by rbuelund on topic Bambora payment does not work!
The lang key: HANDLE_NO_RECURRING - makes no sense - could you please add an english string for that, like: Handle only recurring - and default should be to not handle recurring, but handle one time payments.
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2 years 1 month ago #363657
by rbuelund
Replied by rbuelund on topic Bambora payment does not work!
I think your extension is very expensive on the first hand, so no thanks.
What does the third option in the Instant Capture setting dropdown mean in the Bambora Plugin??? It has the options Yes, No and Returning ??? What is Returning for ??
What does the third option in the Instant Capture setting dropdown mean in the Bambora Plugin??? It has the options Yes, No and Returning ??? What is Returning for ??
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2 years 1 month ago #363661
by nicolas
Replied by nicolas on topic Bambora payment does not work!
Hi,
It's not "Returning" but "Recurring". If you select it, it means that the instant capture will be only for payments made for carts with recurring subscription products and other orders will not automatically capture the funds.
The issue with the HANDLE_NO_RECURRING is because the translation is in HikaSerial. And since you're not using it the translation is missing. And we didn't see the problem as we had HikaSerial installed when we worked on this. We'll be adding it. We'll also make it on by default. It indeed makes more sense. Thanks for the feedback.
It's not "Returning" but "Recurring". If you select it, it means that the instant capture will be only for payments made for carts with recurring subscription products and other orders will not automatically capture the funds.
The issue with the HANDLE_NO_RECURRING is because the translation is in HikaSerial. And since you're not using it the translation is missing. And we didn't see the problem as we had HikaSerial installed when we worked on this. We'll be adding it. We'll also make it on by default. It indeed makes more sense. Thanks for the feedback.
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2 years 4 weeks ago #363842
by rbuelund
Replied by rbuelund on topic Bambora payment does not work!
I believe you have recieved an email from ePay about this development: "If you want us to work on the development of an extra feature for you to support the capture of the funds when the instant capture is turned off and you change the status of an order, that's possible. We would charge 150 euros for that development job. "
Could you please answer them ?
Could you please answer them ?
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