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Problems with discounts, coupons, etc.
- deborahharrison
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15 years 6 months ago #11677
by deborahharrison
Problems with discounts, coupons, etc. was created by deborahharrison
Please help. I have applied a permanent 20% discount to products on our website. However, where it sometimes rounds off to the nearest penny (which isn't a problem) it is about 20p out on our product
212.113.133.235/~englishr/index.php?opti...&category_pathway=11
Its £15.95 - 20% should be £12.76 but its reading £12.95?
Whats going on and why is it not accurate. Please advise. Tax isn't a factor as we're exempt from tax but something is tallying up right.
Its £15.95 - 20% should be £12.76 but its reading £12.95?
Whats going on and why is it not accurate. Please advise. Tax isn't a factor as we're exempt from tax but something is tallying up right.
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15 years 6 months ago #11689
by nicolas
Replied by nicolas on topic Re: Problems with discounts, coupons, etc.
Your setup sounds good. Could you send us an FTP access to your website so that we can check things up ?
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15 years 6 months ago #11691
by deborahharrison
Replied by deborahharrison on topic Re: Problems with discounts, coupons, etc.
I have sent it via your contact form
Hope this is Ok. Please do keep me posted.
Best regards
D
Hope this is Ok. Please do keep me posted.
Best regards
D
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15 years 6 months ago #11713
by nicolas
Replied by nicolas on topic Re: Problems with discounts, coupons, etc.
It was a problem of rounding. Last week, when we added the possibility to have taxes on coupons, we added a bug in the discount algorithm and that resulted in all the discounts and coupons being rounded with 0 decimals. We fixed the problem on your end and we are going to publish a new build of the current version with that fix included.
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15 years 6 months ago #11741
by deborahharrison
Replied by deborahharrison on topic Re: Problems with discounts, coupons, etc.
Hi Nicolas
Just so I can relay the feedback, when are you intending on releasing the new release/fix?
Just so I can relay the feedback, when are you intending on releasing the new release/fix?
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15 years 6 months ago #11759
by nicolas
Replied by nicolas on topic Re: Problems with discounts, coupons, etc.
It's already done. We didn't change the version number as it just fixes the bug introduces in the release done 3 days ago. Redownloading the current version and installing it on top will fix the problem.
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15 years 6 months ago #11931
by deborahharrison
Replied by deborahharrison on topic Re: Problems with discounts, coupons, etc.
So do I simply download the software as normal and install it, or is it a patch?
Please advise
Please advise
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15 years 6 months ago #11932
by nicolas
Replied by nicolas on topic Re: Problems with discounts, coupons, etc.
It's like a normal install.
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