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Taxes on check out

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15 years 5 months ago - 15 years 5 months ago #12218 by Donna
Taxes on check out was created by Donna
I recently upgraded from free to Essential. Prior to the upgrade, on check out, I had shipping showing the amount including taxes with an explanation in brackets and a tax total showing and included as a line item in the total cost of the order. It now just shows the prices without taxes and the shipping cost is not taxed at all even though it is set up as taxable.

The invoice is correct (except for the shipping tax) but the order displayed is not.

I think the problem is related to the 'states' file. The states have been set up as zones within the countries but don't seem to be recognized. For example, when I went into the custom display field 'state' and tried to change the default value, it allowed the change but after saving, the 'state' field is now showing only options for country. States do not appear at all, even when 'states' zone is selected.

Also getting this error message on first checkout screen.

Notice: Undefined property: checkoutController::$beforeControllers in C:\wamp\www\HikaShop\components\com_hikashop\controllers\checkout.php on line 726

Notice: Undefined property: checkoutController::$beforeControllers in C:\wamp\www\HikaShop\components\com_hikashop\controllers\checkout.php on line 726

Can you help?
Last edit: 15 years 5 months ago by Donna.

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15 years 5 months ago #12232 by nicolas
Replied by nicolas on topic Re: Taxes on check out
You first need to set the default country and save. Then, you can set the default state and save. That can be done in the menu Display->Custom fields.
For the zones, you can customize them in the menu System->Zones.

For the notices, you can edit the file components/com_hikashop/controllers/checkout.php and change the line:
if(count($this->beforeControllers)==1){
to:
if(isset($this->beforeControllers) && count($this->beforeControllers)==1){

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15 years 5 months ago - 15 years 5 months ago #12242 by Donna
Replied by Donna on topic Re: Taxes on check out
"You first need to set the default country and save. Then, you can set the default state and save. That can be done in the menu Display->Custom fields.
For the zones, you can customize them in the menu System->Zones."

This was all done but for some reason the zone could not be changed in the 'state' field. I ended up deleting all previously stored zone/tax/shipping information (it worked perfectly in the free version before upgrade) and re-entered. The custom field 'zone' problem has now resolved itself.

The checkout is still not displaying taxes as a separate line item and shipping is not being taxed as it should. I think something has changed.
Last edit: 15 years 5 months ago by Donna.

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15 years 5 months ago #12248 by nicolas
Replied by nicolas on topic Re: Taxes on check out
Could you do a screenshot of your tax rules listing, of your main configuration tab , of the checkout with the address of the user displayed and of the product settings ? That would help us tell you what you're missing.

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15 years 5 months ago - 15 years 5 months ago #12253 by Donna
Replied by Donna on topic Re: Taxes on check out
Here you are:


Hope this works and is what you are looking for.

Thanks
Last edit: 15 years 5 months ago by Donna.

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15 years 5 months ago - 15 years 5 months ago #12254 by Donna
Replied by Donna on topic Re: Taxes on check out
Last edit: 15 years 5 months ago by Donna.

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15 years 5 months ago #12255 by Donna
Replied by Donna on topic Re: Taxes on check out

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15 years 5 months ago - 15 years 5 months ago #12256 by Donna
Replied by Donna on topic Re: Taxes on check out
Last edit: 15 years 5 months ago by Donna.

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15 years 5 months ago #12267 by nicolas
Replied by nicolas on topic Re: Taxes on check out
That's strange. Your settings seems fine. Could you give us an FTP access to your website so that we can trace the problem down because I don't have any idea ?

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15 years 5 months ago #12278 by Donna
Replied by Donna on topic Re: Taxes on check out
At the moment< I'm developing locally so have not set up as a live site. I'll see what I can do.

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15 years 5 months ago #12377 by nicolas
Replied by nicolas on topic Re: Taxes on check out
Could you try the fix in that post: www.hikashop.com/en/support/forum/4-how-...ere-is-it.html#12323
We just found about that bug yesterday in the latest version.

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15 years 5 months ago #12382 by nicolas
Replied by nicolas on topic Re: Taxes on check out
I did the modification but could find the page where to test it on your website.

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15 years 5 months ago #12388 by Donna
Replied by Donna on topic Re: Taxes on check out
Yes that worked. Thanks so much.

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