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NO States showing up for USA during registration?

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15 years 4 months ago #16009 by frenzymedia
NO States showing up for USA during registration? was created by frenzymedia
Hello,

Was testing the site and realized there are no states for the US in the registration process on this site. Haven't had a problem with that before. tried to enter states, and that didn't work either

any ideas?

thanks
bc

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15 years 4 months ago #16023 by nicolas
Replied by nicolas on topic Re: NO States showing up for USA during registration?
Hi,

Do you see the address state field line on your address form ?
Do you have a javascript error on that page ? When you have a javascript error (in HikaShop or in any other parts of your website), the state dropdown can't be loaded dynamically by HikaShop.

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15 years 4 months ago #16029 by frenzymedia
Replied by frenzymedia on topic Re: NO States showing up for USA during registration?
it says STATE then * nothing else no input box shows
other countries have states listed, but not US? how would i find the error?

big thanx!

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15 years 4 months ago #16030 by nicolas
Replied by nicolas on topic Re: NO States showing up for USA during registration?
Could you give a link to your website ?

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15 years 4 months ago #16036 by frenzymedia
Replied by frenzymedia on topic Re: NO States showing up for USA during registration?
sparkplugmagazine.com/herstyle/

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15 years 4 months ago #16037 by nicolas
Replied by nicolas on topic Re: NO States showing up for USA during registration?
The problem comes from your template which uses jquery without calling the noConflict function as explained there:
stackoverflow.com/questions/833883/weird...type-jquery-conflict
So it breaks the javascript on the page and thus the HikaShop javascript cannot be run properly.
You need to add that jQuery.noConflict(); code in your template's javascript after loading the jquery library in order to avoid any conflict with the joomla mootools javascript library.

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15 years 4 months ago #16038 by frenzymedia
Replied by frenzymedia on topic Re: NO States showing up for USA during registration?
thanks so much for the reply!
Where would i place the "jQuery.noConflict();" code in the template.js?
is there any other code i need to place?

big thanx!

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15 years 4 months ago #16039 by nicolas
Replied by nicolas on topic Re: NO States showing up for USA during registration?
Looking deeper into it, I can see that the jquery.js file of your template already has the noConflict call so it seems to come from something else. I also see that you have the error everywhere on your website:
Uncaught ReferenceError: jQuery is not defined

You should ask your template provider about the problem. It's your template's problem and we are not specialists in that field... Let us know what he tells you.

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15 years 4 months ago #16244 by williamrock
Replied by williamrock on topic Re: NO States showing up for USA during registration?
I am having the same issue.. I switched to the default template and still get the same issue.. No State Dropdown
[img

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15 years 4 months ago #16245 by nicolas
Replied by nicolas on topic Re: NO States showing up for USA during registration?
Your problem is probably different. I don't see any country field on your address form. However, both fields works together. If you don't want to display the country field, you should rather hide it in CSS and not unpublish it. That will solve the problem.

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15 years 4 months ago #16247 by williamrock
Replied by williamrock on topic Re: NO States showing up for USA during registration?
I just have United States published in my zones and now I enabled it again so it only shows United States however all of the states are enabled in my zone area..

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15 years 4 months ago #16249 by nicolas
Replied by nicolas on topic Re: NO States showing up for USA during registration?
Could you give a link to your website ?

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15 years 4 months ago #16252 by williamrock
Replied by williamrock on topic Re: NO States showing up for USA during registration?
I have an account setup for you how can I get it to you?

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15 years 4 months ago #16253 by williamrock
Replied by williamrock on topic Re: NO States showing up for USA during registration?
I was looking in the Display / View and noticed there is no State in there could that be an issue?

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15 years 4 months ago #16254 by williamrock
Replied by williamrock on topic Re: NO States showing up for USA during registration?
If I post it through the Contact Page on your site will you get the email? www.hikashop.com/en/contact-us.html

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15 years 4 months ago #16256 by williamrock
Replied by williamrock on topic Re: NO States showing up for USA during registration?
Just found this... And it shows the state included


<?php
/**
* @package HikaShop for Joomla!
* @version 1.5.0
* @author hikashop.com
* @copyright (C) 2010-2011 HIKARI SOFTWARE. All rights reserved.
* @license GNU/GPLv3 www.gnu.org/licenses/gpl-3.0.html
*/
defined('_JEXEC') or die('Restricted access');
?>
{address_company}
{address_title} {address_firstname} {address_lastname}
{address_street}
{address_post_code} {address_city} {address_state}
{address_country}
<?php echo JText::sprintf('TELEPHONE_IN_ADDRESS','{address_telephone}');?>

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15 years 4 months ago #16257 by nicolas
Replied by nicolas on topic Re: NO States showing up for USA during registration?
You can use our contact form yes.

That view is not related to your problem.

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15 years 4 months ago #16258 by williamrock
Replied by williamrock on topic Re: NO States showing up for USA during registration?
THx.. I just sent it, I don't know if this is related but when I upgraded this started happening, once you get in I was able to complete the order form and now that state field is missing also I never got a conformation email all I am trying to do is setup a download order with a PDF..

Thx for your help

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15 years 4 months ago #16260 by nicolas
Replied by nicolas on topic Re: NO States showing up for USA during registration?
You also have a problem with the jQuery library. However, the library is not included in your template but in the module "hot image slider" that you're using.
The fix is the same: stackoverflow.com/questions/833883/weird...type-jquery-conflict

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15 years 4 months ago #16266 by williamrock
Replied by williamrock on topic Re: NO States showing up for USA during registration?
Ok... That looks confusing..

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