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Blank box appears with the loading animation

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15 years 4 months ago #16051 by Galassi
Hi,
I created a module mod_hikashop and I published it on the homepage; "add to cart"
button is active.

Entering the first product in the cart, everything seem to works fine: a box appears
with the buttons "contunue shopping / proceed to checkout".

Entering the second product in the cart, a blank box appears with the loading animation,
and remains permanently active until it is closed by selecting the X button.
No "contunue shopping / proceed to checkout" button appear; but the product is effectly
added in the cart.

I looked at the demo site, the "featured products module" published on the homepage, it
works properly as I want for my site.

Is a configuration problem or a template conflict?

Another question: if I upgrade hikashop to a major release, the customizations in
"Dislpay -> Views" will be deleted?

Thanks in advance,
Alessandro.

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15 years 4 months ago #16057 by nicolas
Hi,

No one reported such issue so far. It must be a conflict with something else on your website. Could you give the URL of your website so that we can see the problem ?

The modifications you make in Display->Views are saved in your template as overrides. You won't loose them when you update HikaShop.

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15 years 4 months ago #16067 by Galassi
Hi nicolas,

www.doroedargento.it

If you click on POptical (last link in the right culumn) everything work
well.

Only in homepage the problem occours.

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15 years 4 months ago #16075 by nicolas
It seems that on your template, the cart module is loaded BEFORE the main content area, which shouldn't be the case normally. There is actually a patch which should go in next version of joomla which fixes that issue.

What you can try is to go in the file administrator/components/com_hikashop/helpers/cart.php and in the function getJS (near the end) change the line:
$first = false;
to:
$first = !$needNotice;

Then, in the file components/com_hikashop/views/product/view.html.php, in the function cart, change the line:
$cart->getJS($url);
to:
$cart->getJS($url,false);

and then try again.

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15 years 4 months ago #16077 by Galassi
Thanks nicolas,

Now everything work well.

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