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No shipping method in checkout right at start
- woonydanny
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14 years 7 months ago - 14 years 7 months ago #37464
by woonydanny
No shipping method in checkout right at start was created by woonydanny
When a new customer goes to checkout to buy a product the first thing they see is an error message
this is the error message which i dont think should display so soon.
i am assuming this is because there is no address yet, that is because the customer is brand new and hasn't even registered yet. Could you please delay this error message somehow so it only shows after a user has registered?
this is the error message which i dont think should display so soon.
i am assuming this is because there is no address yet, that is because the customer is brand new and hasn't even registered yet. Could you please delay this error message somehow so it only shows after a user has registered?
Last edit: 14 years 7 months ago by woonydanny.
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14 years 7 months ago #37573
by nicolas
Replied by nicolas on topic Re: No shipping method in checkout right at start
You get that error because you didn't configure the "main zone" in your configuration. Make sure that it's set to one of the zones of your shipping methods and it will display the shipping methods and not that error.
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14 years 7 months ago #37595
by woonydanny
Replied by woonydanny on topic Re: No shipping method in checkout right at start
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14 years 7 months ago #37707
by nicolas
Replied by nicolas on topic Re: No shipping method in checkout right at start
No.
It's because you set post code restrictions to your first shipping method. Because of that, that shipping method is discarded as the user doesn't have yet a post code.
Or it could also be that the products in the cart weight is over 10kg.
It's because you set post code restrictions to your first shipping method. Because of that, that shipping method is discarded as the user doesn't have yet a post code.
Or it could also be that the products in the cart weight is over 10kg.
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14 years 7 months ago #38239
by woonydanny
Replied by woonydanny on topic Re: No shipping method in checkout right at start
ok makes sense. fixed
thank you
thank you
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