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14 years 7 months ago #38513 by slydog
Editing window opens with empty fields. was created by slydog
Hello!
Help please!
After the fall/recovery hosting server, I can not edit the items in the orders. Editing window opens with empty fields. Also, I can not edit the address, the rest in the order works.
Some files may be corrupted or what else could be the problem? :(

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14 years 7 months ago #38514 by nicolas
Replied by nicolas on topic Re: Editing window opens with empty fields.
Maybe it's your database which is corrupted ? You should try to install this extension:
extensions.joomla.org/extensions/access-...ite-protection/14087
And run the "repair and optimize" tables.
You might also want to install hikashop again on top of your current version in order to get all the files clean in case some of them are corrupted.

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14 years 7 months ago #38640 by slydog
Replied by slydog on topic Re: Editing window opens with empty fields.
"Repair and optimize" tables - didn't helps (with AdminTools).
And I updated the version of Hika from 1.5.5 to 1.5.6 - it didn't solve the problem too.
The strange thing is, I can not edit the address in the order, but it can be edited in the user view.
What else could be the problem?

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14 years 7 months ago #38644 by nicolas
Replied by nicolas on topic Re: Editing window opens with empty fields.
You should try to turn on the debug mode of the joomla configuration and try again. That might give you an error message which would help use understand your problem.

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14 years 7 months ago - 14 years 7 months ago #38646 by slydog
Replied by slydog on topic Re: Editing window opens with empty fields.
...and try again what? :)
To edit item? There is no error message, just empty fields, again.
Last edit: 14 years 7 months ago by slydog.

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14 years 7 months ago - 14 years 7 months ago #38662 by slydog
Replied by slydog on topic Re: Editing window opens with empty fields.
Solve my problem with restoration of all site's files, and then update to last version.
Problem wasn't in Database, but in files of site.
Thanks, Nicolas.
Last edit: 14 years 7 months ago by slydog.

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14 years 7 months ago - 14 years 7 months ago #39075 by slydog
Replied by slydog on topic Re: Editing window opens with empty fields.
I noticed that the editing of items in the order does not work (opens with empty fields), when I changed the files order notification.
Files on which I changed in attachments (Change the extension from php to txt).
Is there something wrong in the files that I want to use, or is it a common bug?
Last edit: 14 years 7 months ago by slydog.

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14 years 7 months ago #39190 by nicolas
Replied by nicolas on topic Re: Editing window opens with empty fields.
Hi,

These email overrides are not loaded when you edit a product from an order. So I don't see the link between both.

I tried on our end and we don't have the problem. Could you do a screenshot of the problem ?

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14 years 7 months ago - 14 years 7 months ago #39792 by slydog
Replied by slydog on topic Re: Editing window opens with empty fields.
Yes, there it is.
This only happens when I try to edit the address or the things in order and the files
order_notification.html.modified.php
order_notification.text.modified.php
are in the folder ../media/com_hikashop/mail/

As soon as I remove them, everything returns to normal
Last edit: 14 years 7 months ago by slydog.

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14 years 7 months ago #39974 by nicolas
Replied by nicolas on topic Re: Editing window opens with empty fields.
Ah, I thought that it was the order status notification but it was in fact customized order notification code that you added.

Then it's because of your modifications.
Try to change the line:
$data = $class->get($data->order_id);

to:
$data2 = $class->get($data->order_id);

and after that line, change $data to $data2 in all that file. That should hopefully avoid the problem.
The following user(s) said Thank You: slydog

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14 years 7 months ago #40627 by slydog
Replied by slydog on topic Re: Editing window opens with empty fields.
Thanks, this solve the problem.

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