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Paypal or CRedit Card needs 5 clicks
- shaunleahy
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14 years 6 months ago #42921
by shaunleahy
Paypal or CRedit Card needs 5 clicks was created by shaunleahy
Upgraded form basic to Essentials today.
On testing checkout with "simplified registration" and "No Login", the checkout and cart seems fine until I press "Next" to go to the Payment by paypal or credit card screen: "Choose a way to pay". Then a problem arises.
Whilst there is a default paypal address in my screen, I delete it to pay by credit card: but I must click on the
"Don't have a Paypal Account" link 5 times before the debit/credit card payment screen appears below it! It should work on 1st click
I reviewed the payment and shipping methods but, having tested this several times, always the link to pay by credit card instead of paypal needs several attempts and loading.
What config must I change?
On testing checkout with "simplified registration" and "No Login", the checkout and cart seems fine until I press "Next" to go to the Payment by paypal or credit card screen: "Choose a way to pay". Then a problem arises.
Whilst there is a default paypal address in my screen, I delete it to pay by credit card: but I must click on the
"Don't have a Paypal Account" link 5 times before the debit/credit card payment screen appears below it! It should work on 1st click
I reviewed the payment and shipping methods but, having tested this several times, always the link to pay by credit card instead of paypal needs several attempts and loading.
What config must I change?
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14 years 6 months ago #43013
by nicolas
Replied by nicolas on topic Re: Paypal or CRedit Card needs 5 clicks
Hi,
I do not have anything in your document when opening it. Could you upload an image instead ?
If you're talking about the interface on the paypal website, there is nothing we can do as that is completely handled by PayPal. You might want to contact PayPal's support in that case.
If you're talking about something during the checkout on your website, please provide the URL of your website so that we can see that and try with another browser.
I do not have anything in your document when opening it. Could you upload an image instead ?
If you're talking about the interface on the paypal website, there is nothing we can do as that is completely handled by PayPal. You might want to contact PayPal's support in that case.
If you're talking about something during the checkout on your website, please provide the URL of your website so that we can see that and try with another browser.
Please Log in or Create an account to join the conversation.
- shaunleahy
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14 years 6 months ago #43036
by shaunleahy
Replied by shaunleahy on topic Re: Paypal or CRedit Card needs 5 clicks
Thank you but this has magically disappeared... I think you were right about the interface: weird but now OK.
All the best
Shaun
www.team-bp.co.uk
All the best
Shaun
www.team-bp.co.uk
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