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Checkout not completing
14 years 6 months ago #43970
by Lindleman
Checkout not completing was created by Lindleman
This doesn't seem to be a browser issue as it is occurring across multiple browsers. I haven't made any changes to my site recently, but suddenly, the checkout process is not completing. The products get added to the cart, but when you click the "next" button, it returns to the same page. It looks like some others have had the issue in IE9, but I have tried on other browsers and the problem repeats.
The site is at www.georgiaswimrig.com
Any help would be greatly appreciated. I can provide access to the backend if necessary.
The site is at www.georgiaswimrig.com
Any help would be greatly appreciated. I can provide access to the backend if necessary.
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14 years 6 months ago #44150
by nicolas
Replied by nicolas on topic Re: Checkout not completing
Hi,
In your checkout workflow, you remove the "confirm" view which is mandatory:
login_address_shipping_terms_payment_cart_status_fields,end
Please add it back to the checkout workflow option of the Checkout tab of the configuration like below and it will work.
login_address_shipping_terms_payment_cart_status_fields_confirm,end
In your checkout workflow, you remove the "confirm" view which is mandatory:
login_address_shipping_terms_payment_cart_status_fields,end
Please add it back to the checkout workflow option of the Checkout tab of the configuration like below and it will work.
login_address_shipping_terms_payment_cart_status_fields_confirm,end
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