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Hikashop affilate program problem
14 years 6 months ago - 14 years 6 months ago #44692
by KRStwo
Hikashop affilate program problem was created by KRStwo
I try to enable Hikashop affilate progran and create baner.
URL: domain.com/?friend_id=1 from user A
Then i register new user B from this url
Made a new order by User B change it status to shipped, and nothing happend with User A bonus it still 0
How can i track refferal user id in system while new partner is registering?
System plugin is enabled.
What's wrong?
URL: domain.com/?friend_id=1 from user A
Then i register new user B from this url
Made a new order by User B change it status to shipped, and nothing happend with User A bonus it still 0
How can i track refferal user id in system while new partner is registering?
System plugin is enabled.
What's wrong?
Last edit: 14 years 6 months ago by KRStwo.
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14 years 6 months ago #44693
by KRStwo
Replied by KRStwo on topic Re: Hikashop affilate program problem
I found user_partner_id in hikashop_user table
and it 0 at all users.
What's wrong?
How can i track ths bug?
and it 0 at all users.
What's wrong?
How can i track ths bug?
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14 years 6 months ago #44753
by KRStwo
Replied by KRStwo on topic Re: Hikashop affilate program problem
few more tests
i try to manually change user_partner_id in hikashop user table, to referral's user id
user A has a id=1
user B has a id=88
i try to set at user B user_partner_id to 1. nothing changed
what i do wrong? how i shoud diagnose the problem?
support please help me
i try to manually change user_partner_id in hikashop user table, to referral's user id
user A has a id=1
user B has a id=88
i try to set at user B user_partner_id to 1. nothing changed
what i do wrong? how i shoud diagnose the problem?
support please help me
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14 years 6 months ago #44886
by nicolas
Replied by nicolas on topic Re: Hikashop affilate program problem
Hi,
The partner for orders do not use these fields for sales fees but the order_partner_xxx fields of the hikashop_order table.
If you go in the Affiliate->Clicks menu, do you see the click of your user B ?
If you look in the cookies of the browser of user B, do you see an affiliate cookie for your website ?
If yes, it means that the system detected the user B as being an affiliate of the other user. Otherwise, edit the user A via the HikaShop customers listing and make sure that the affiliate program is activated for him.
The partner for orders do not use these fields for sales fees but the order_partner_xxx fields of the hikashop_order table.
If you go in the Affiliate->Clicks menu, do you see the click of your user B ?
If you look in the cookies of the browser of user B, do you see an affiliate cookie for your website ?
If yes, it means that the system detected the user B as being an affiliate of the other user. Otherwise, edit the user A via the HikaShop customers listing and make sure that the affiliate program is activated for him.
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