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Problem with HikaShop manual shipping plugin

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14 years 2 months ago - 14 years 2 months ago #55646 by Migueis
After all configurations, i found a problem only with the manual shipping plugin.
The question:
If i do not use shipping plugins, all the process of the checkout works perfectly.
If i use any shipping plugins instead of the manual one, all works fine too.
If i use the manual plugin and define a shipping method for use, in the ckeckout process, i select that shipping method, the payement method, but when i confirm to ckeckout, the information of the shipping disapear and it's deselected.
Then i force the selection again, but when checkout it deselect it again.

I use the last version of HikaShop and joomla 1.5.26
Last edit: 14 years 2 months ago by Migueis.

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14 years 2 months ago #55748 by nicolas
Can you give a link to your shop so that we can see that ? A screenshot of the options of your manual shipping method would be great too.

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14 years 2 months ago #55749 by Migueis
Of course.
Do you have any contact i send to you the credentials to login in the website because the shopping module it's not enable for now because that problem?

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14 years 2 months ago #55755 by Migueis
You can now access from here: www.geopt.org/index.php?option=com_hikas...=listing&Itemid=1079

In the shipping methods, i delete all of them and create a new one for testing:

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14 years 2 months ago #55759 by Migueis
Now i notice another strange thing:
If i only use the payement method, the process ends without problem.
Sample: login,address_payment_confirm_coupon_cart_status_fields,end
If i only use the shipping method it works fine too
Sample: login,address_shipping_confirm_coupon_cart_status_fields,end
If i use the payement method and other than manual shipping method it works, but if i use the manual shipping and the payement methos the error persists.
Sample: login,address_shipping_payment_confirm_coupon_cart_status_fields,end

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14 years 2 months ago #55777 by nicolas
It must be because in your payment plugin's options, you restricted it to only some shipping methods. Just unselect the selection there and it will display for all of the shipping methods.

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14 years 2 months ago #55778 by Migueis

nicolas wrote: It must be because in your payment plugin's options, you restricted it to only some shipping methods. Just unselect the selection there and it will display for all of the shipping methods.


unfortunatly there are no restritions. No items are selected. :(

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14 years 2 months ago #55779 by nicolas
Can you do a screenshot of your payment plugin's options ?

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14 years 2 months ago - 14 years 2 months ago #55780 by Migueis
Last edit: 14 years 2 months ago by Migueis.

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14 years 2 months ago #55784 by nicolas
That's all good.

I checked again your website and I can now see both the shipping and the payment method on your checkout. It seems that it's working.

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14 years 2 months ago #55813 by Migueis

nicolas wrote: That's all good.

I checked again your website and I can now see both the shipping and the payment method on your checkout. It seems that it's working.

No. It's not working.
In the ckeckout process, i select an shipping method, then a payement method, but when i confirm to ckeckout, the information of the shipping disapear and it's deselected.
Then i force the selection again, but when checkout it deselect it again.
even if i select the shipping and then change the payement, the shipping method is deselected.

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14 years 2 months ago #55821 by nicolas
That's really strange. It seems to come either from a caching issue or from the session handler which would not save the selection.

Could you try to check that all the caching is turned off on your website:
Disable the cache in Joomla configuration.
Site -> global configuration -> system -> "Cache settings".
Disable, if it's enabled, a joomla cache plugin.
Check your template' options for a potential cache option and deactivate it.

If that's not the problem, try to change the session handler in the configuration of Joomla.

If that still does not solve the problem, please provide a back end access to your website so that we can look at the problem.

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14 years 2 months ago #55822 by Migueis
I'll check it right now.

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14 years 2 months ago #55823 by Migueis
Now i activate the australian plugin shipping method and the manual plugin.
If you could test you will see that if you choose an autralian option and then you change the payement option it will not deselect the shipping option. But, if you select one of the manual plugin and then you change the payement option it will deselect the shipping option you have selected :S

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14 years 2 months ago #55825 by Migueis
Cache it's now disabled, cleaned and purged.
System cache plugin disabled.
Testing right now.

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14 years 2 months ago #55826 by Migueis
Same problem here :(

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14 years 2 months ago #55828 by Migueis
I change now the session handler from database to None and it's now working perfectly :)

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