Skip to main content

Cannot create product !

More
15 years 7 months ago #7437 by ecappa
Hi all,
I have a fresh installed Joomla (1.5 & 1.6 tested) with Hikashop installed.
I can't create any new product, it allways raise an error : 'Error Saving'.
I cant create catgories, and download franch translation without pb.
I tries to fix the default text editor, as I could read somewhere else here...
Enabling Joomla Debug does not give me more informations...

It's a pitty for this kind of platform :(

Who could help me for a so big error ?

Please Log in or Create an account to join the conversation.

More
15 years 7 months ago #7444 by nicolas
Replied by nicolas on topic Re: Cannot create product !
Hi,

We actually just made a new release of HikaShop and that bug slipped through our tests. We corrected it and uploaded a new version. Please download it again and install over your previous version. That should fix the problem.

Please Log in or Create an account to join the conversation.

More
15 years 7 months ago #7446 by hdracing
Hi Nicolas,

Do you send email notification to customers when new versions are released? Just curious. I was also wondering if you publish a change log with new releases? I don't remember seeing one but could have missed it.

Thanks,
Ed

Please Log in or Create an account to join the conversation.

More
15 years 7 months ago #7447 by nicolas
Replied by nicolas on topic Re: Cannot create product !
Hi,

We don't send notifications. We'll try to send newsletters regularly in the future to inform the users of new versions.
The change log is available via the documentation page: www.hikashop.com/en/support/documentatio...ashop-changelog.html

Please Log in or Create an account to join the conversation.

More
15 years 7 months ago #7458 by hdracing
Just read the change log - You are doing a GREAT JOB with Hikashop!

Ed

Please Log in or Create an account to join the conversation.

More
15 years 7 months ago #7460 by nicolas
Replied by nicolas on topic Re: Cannot create product !
Thanks

Please Log in or Create an account to join the conversation.

More
15 years 7 months ago #7467 by ecappa
Replied by ecappa on topic Re: Cannot create product !
Thanks for this so quick response.

I think I have the last one.

At present, I have the 1.4.4_2011-02-09 version.
I dont see where I can download the 1.4.5 mentionned in the change log page.
(It is the same date, but not same version).

btw : on the demo part of the site, there is the same problem...

Please Log in or Create an account to join the conversation.

More
15 years 7 months ago #7468 by nicolas
Replied by nicolas on topic Re: Cannot create product !
Please download again the package and install over. The version number on the package file is wrong as we didn't yet change the version number on our updates manager.
The package you downloaded first should have exactly the same name as the one we currently have on our website. However, it's not the same build as we fixed the problem and packaged it again.

It's working fine on our demo website. I just tried. Maybe you tried before the website was reseted with the new version ?

Please Log in or Create an account to join the conversation.

More
15 years 7 months ago #7471 by ecappa
Replied by ecappa on topic Re: Cannot create product !
Great ! It works.
I download it again and just update it.

Many thanks, for your very quick support.

Cheers.
Eric.

Please Log in or Create an account to join the conversation.

More
15 years 7 months ago #7792 by micawber
Just installed today and cannot create product.
When I try I get a page like this

I can enter text but it just brings me back to product page wiht no product addded
Same thing happens with creating new category
Any help appreciated.

Please Log in or Create an account to join the conversation.

More
15 years 7 months ago #7799 by nicolas
Replied by nicolas on topic Re: Cannot create product !
That's another problem. It sounds like a problem in your WYSIWYG editor. Please go in the config of hikashop in the main tab and change your HTML editor and try again. Normally, it should work with JCE.

Please Log in or Create an account to join the conversation.

More
15 years 7 months ago #8220 by micawber
Thanks - that worked

Please Log in or Create an account to join the conversation.

Time to create page: 0.271 seconds
Powered by Kunena Forum