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Product Quantities not updating

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13 years 10 months ago #75697 by sac0101
Hi,

I am using the starter edition and have to say it is one of the best cart software I have tried. Since the last but one update my product quantities are not updating when I make a manual order in the back end. Is this something simple I am doing wrong?

Thanks

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13 years 10 months ago #75889 by Xavier
Hi,

What do you need ? change the stock quantities of the products ?
To do that you have to go in HikaShop > Products, edit your product and change the value of the "Quantity" field, and don't forget to save.

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13 years 10 months ago #75986 by sac0101
Hi Xavier,

Thanks for the response. The problem I have is that Hikashop used to update product quantities if I made a new order in the back end. It seems to have stopped doing this and I now have to adjust them manually as per the instructions. I was unsure if this was something in the new software or something in my settings but it only seems to have been happening since the last 2 updates.

Should it reduce the available quantity if I make an order in the back end?

Thanks

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13 years 10 months ago #76153 by Jerome
Hi,

We have confirmed the bug and "he" is now list in our ticket system.
I am currently working on it. I'll fix it !

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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13 years 10 months ago #76474 by sac0101
Brilliant Thanks!!!!

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13 years 10 months ago #76476 by Jerome
Hi,

You can re-download HikaShop 2.0, the bug would be fixed.
It was fixed during the night but it was late and I forgot to notice you.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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