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Missing orders

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13 years 10 months ago #79528 by Goldingarts
Missing orders was created by Goldingarts
Hi,
I exported to csv yesterday, now the orders are missing from the backend of the website. Is there any way to import the csv file back? Does the system automatically delete orders when exported?

Cheers

Derek

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13 years 10 months ago #79536 by Jerome
Replied by Jerome on topic Missing orders
Hi,

Orders are not deleted while export.
Are you sure that you don't have any filter activated in your backend listing ?

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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13 years 10 months ago #79537 by Goldingarts
Replied by Goldingarts on topic Missing orders
Hi,

No filters in place. Just tried a test order and it's working fine there.

D

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13 years 10 months ago #79575 by Xavier
Replied by Xavier on topic Missing orders
Hi,

It's not possible that the csv export delete the orders in the backend (so in the database too)
Are you sure that you did nothing wrong ? Click on delete by mistake ?

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13 years 9 months ago #80535 by Goldingarts
Replied by Goldingarts on topic Missing orders
Hi,
No, nothing else was done!
What database sections are used to store orders? I will manually add them back in.
Cheers,
Derek

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13 years 9 months ago #80590 by nicolas
Replied by nicolas on topic Missing orders
The orders are stored in the table hikashop_order.

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