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Blank white page when uploading pictures

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13 years 9 months ago #79925 by axellink
Hi there

I'm trying to upload pictures for my products but after uploading them, I'm confronted with a white pop up page. The images have uploaded on my file Server. I am using Joomla 2.5.8 and the latest version of HikaShop. This issue happens in Chrome and Firefox with Adblock turned off.

Thanks

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13 years 9 months ago #79987 by Xavier
Hi,

Do you have the latest HikaShop version ?
Could you enable the debug mode in Joomla, try to upload a picture again and give us a screnshot of the error returned ?

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13 years 7 months ago #91576 by axellink
Hi There

Sorry for taking a long time to get back, but I've enabled debug mode which hasn't shown any errors. I'm still getting the same issue with the white blank dialogue box. The image would upload and after it reaches 100%, you get the image I posted above. I'm not on Joomla 2.5.9 now with the latest Hikashop version

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13 years 7 months ago #91712 by nicolas
Could you give a backend access via our contact form with a link to this thread so that we can see that?

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13 years 7 months ago #92417 by axellink
Hi there

I re installed the plugin and everything is working fine now. I believe my original images were too large as well. If there are further problems I'll PM you. Thanks.

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