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image upload not working

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13 years 8 months ago #85068 by lukehold
Hi,

My site is notascratch.com.

My customers are provided with the option to upload a file (file/item) at the start of an order, seen here: notascratch.com/custom-5/product/191-iphone-5-custom-photo

However, I have recently noticed that files are not attaching. I made this a required step and I have found that customers are attaching their files, but the system isn't saving them. I tested it with a false account, using a real Paypal account, right through to completion. No files were attached.

This is Hikashop business. Can anyone help?
Luke

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13 years 8 months ago #85132 by Jerome
Replied by Jerome on topic image upload not working
Hi,

Does your product use variants ?
There was a bug in HikaShop with variants + upload custom fields.
This bug has been fixed by Nicolas during December.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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13 years 8 months ago #85141 by lukehold
Replied by lukehold on topic image upload not working
Oh, how can I get/see this fix? My listing do include variants, yes.

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13 years 8 months ago #85254 by nicolas
Replied by nicolas on topic image upload not working
Hi,

I've just sent you an email with a pre release version of next version of HikaShop which includes this fix.

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