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product and his options on backend

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13 years 6 months ago #93940 by nibel59
hi,
i have some trouble to understand the order of multiples product with options.

In the backend I can't recognize the options of the main product if I have an order with two or more products.

Instead in the frontend they are grouped.

How can I solve ?

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13 years 6 months ago #93971 by nicolas
Hi,

Yes, the products and options are not grouped there so that you can edit each entry separately.

You can click on the "invoice" button to see them grouped.

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13 years 6 months ago #93977 by nibel59
so if i have to change something i don't know which option i have to edit for the main product.

To solve this is it possible to put on the cart only one main product with options ?

I tried with "Maximum number of items in the cart" but the options are counted as product.

any other smart solution ?

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13 years 6 months ago #94029 by nicolas
In that case, you can create a limit on the categories of main products which would have a value of 1 and would apply to carts.
You can do that via the "limit" button of the products listing of the backend.

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13 years 6 months ago #94116 by nibel59
I tried with limit as in the picture,
but it seems that users can still put more than one product on the cart ...

what's wrong ?

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13 years 6 months ago #94455 by nicolas
It works fine on our end. I just tested it.
Are you sure that the products with which you're testing are directly in the USB category ?

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