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Latest Update....Copy Failed message?
13 years 6 months ago #95178
by antigeek
Latest Update....Copy Failed message? was created by antigeek
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13 years 6 months ago #95206
by nicolas
Replied by nicolas on topic Latest Update....Copy Failed message?
Hi,
This means that the Joomla installer could not copy all the files of HikaShop because of access rights.
Try renaming the folders components/com_hikashop and administrator/components/com_hikashop before installing again to circumvent the problem.
This means that the Joomla installer could not copy all the files of HikaShop because of access rights.
Try renaming the folders components/com_hikashop and administrator/components/com_hikashop before installing again to circumvent the problem.
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13 years 6 months ago #95403
by antigeek
Replied by antigeek on topic Latest Update....Copy Failed message?
Tried that but still the same message....
It installs new versions of these folders and it still seems to work but the update/about page says Iam still using version 2.1.0
It installs new versions of these folders and it still seems to work but the update/about page says Iam still using version 2.1.0
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13 years 6 months ago #95436
by nicolas
Replied by nicolas on topic Latest Update....Copy Failed message?
Then are you sure that you're using the 2.1.1 package and not a 2.1.0 package ?
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13 years 6 months ago #95543
by antigeek
Replied by antigeek on topic Latest Update....Copy Failed message?
File Name is com_hikashop_essential_2.1.1_2013-03-20.zip so Im pretty sure its the right one....
If I uninstall the component using the extension manager and reinstall it will it retain the database?
Or is it possible to manually update it?
If not I can put the site up at another location and try to update it on a live server...
If I uninstall the component using the extension manager and reinstall it will it retain the database?
Or is it possible to manually update it?
If not I can put the site up at another location and try to update it on a live server...
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13 years 6 months ago #95587
by nicolas
Replied by nicolas on topic Latest Update....Copy Failed message?
Yes you won't loose the database if you uninstall before.
You can try an install via FTP:
www.hikashop.com/en/support/documentatio...-to-install.html#ftp
You can try an install via FTP:
www.hikashop.com/en/support/documentatio...-to-install.html#ftp
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