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13 years 6 months ago #95315 by holm76
Upgrade failed was created by holm76
After upgrading today, i have a problem in the checkout

I can't go to further from the site where to insert address..

This is the fails

Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com_hikashop/classes/user.php on line 544
Notice: Trying to get property of non-object in /home/www/billigtfyringsolie.dk/administrator/components/com_hikashop/classes/user.php on line 548

I'm using firebug, forumsearch, dokumentation and then I ask.. It's so easy ;)

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13 years 6 months ago #95316 by nicolas
Replied by nicolas on topic Upgrade failed
That is not related.

Please give a link to the shop.

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13 years 6 months ago - 13 years 6 months ago #95408 by holm76
Replied by holm76 on topic Upgrade failed
it's, but i move the site to: fail.billigtfyringsolie.dk , because it's a site where some customers soon will look at..

I'm using firebug, forumsearch, dokumentation and then I ask.. It's so easy ;)
Last edit: 13 years 6 months ago by holm76.

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13 years 6 months ago #95423 by simonkloostra
Replied by simonkloostra on topic Upgrade failed
I have exactly the same problem. I tested the upgrade on localhost and encountered the exact same messages in the checkout, so I will wait with the upgrade of my actual site untill this is fixed. The problem is in a shop with the essential version. I have another shop running the Business version which has been upgraded without this issue.

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13 years 6 months ago #95426 by holm76
Replied by holm76 on topic Upgrade failed
My is business, but without registration.. On another where we are using registration, there is no problems.. THere I have testet it and it worked

I'm using firebug, forumsearch, dokumentation and then I ask.. It's so easy ;)

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13 years 6 months ago #95438 by nicolas
Replied by nicolas on topic Upgrade failed
Hi,

I went to your website, added a product to my cart, went to the checkout, registered, selected the payment method, checked the terms and conditions and finished the order.
I wasn't stopped by the checkout at all.

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13 years 6 months ago #95439 by holm76
Replied by holm76 on topic Upgrade failed
I can see it, bur when I self test it again, wright now, I even can't choose the payment..

I'm using firebug, forumsearch, dokumentation and then I ask.. It's so easy ;)

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13 years 6 months ago #95462 by nicolas
Replied by nicolas on topic Upgrade failed
Please provide a step by step (which product, which address?) to reproduce the problem and provide a screenshot of your payment methods options.
It's probably that you restricted your payment method to a specific zone and that the zone of your address is outside that zone...

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13 years 6 months ago - 13 years 6 months ago #95479 by simonkloostra
Replied by simonkloostra on topic Upgrade failed
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I think I know in which situation the error occurs: My configuration in checkout is workflow "login_address,shipping,payment,confirm_cart_status_fields_terms,end" with no registration, see also the configuration screenprint in the zip-file.

- A customer who has already once done an order will have a record in the database, and cannot register again, see screenprint. No checkout is possible, as he is stopped.
- A new customer can register. In the second screen, shipping, he does get a similar error-message, but this time he is not stopped, and he can proceed to checkout.

I attached screenprints of both situations and of the configuration. Hopefully this clears things up.

Now that I know the error, I realized that my other shop, which I though was upgraded succesfully, does have this problem. If you make an order with email-address info@gg.gg on martinvanthiel.nl/en/fine-art , you will see the same problem occurrs. Only thing is that error reporting is switched off, but you cannot proceed past the first screen where you have to enter address-details.
Last edit: 13 years 6 months ago by simonkloostra.

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13 years 6 months ago #95480 by holm76
Replied by holm76 on topic Upgrade failed
Here you are..

From frontpage I made the same as you
Here is the way round


Then i check the terms and the bank, after that I go to the checkout (5)


But when i click here nothing happens.. the fails come ( The image is pressed, thats not the screen)


I have tried to unpublish my extra fields, empty the cache both in browser and in backend.
I use J2.5.9 and business 2.1.1

this happend after the upgrade.

My checkout in backend


I got the fail on 2 sites, the one is just a testingsite..

I'm using firebug, forumsearch, dokumentation and then I ask.. It's so easy ;)

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13 years 6 months ago #95622 by simonkloostra
Replied by simonkloostra on topic Upgrade failed
Are you still working on this issue? As I said in my previous post, the situation in which this occurrs seems clear (no registration with repeating orders for same email-address)

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13 years 6 months ago #95624 by holm76
Replied by holm76 on topic Upgrade failed

simonkloostra wrote: Are you still working on this issue? As I said in my previous post, the situation in which this occurrs seems clear (no registration with repeating orders for same email-address)


Yes I'm still hoping for a solution on it..
I can see in the debug console, that the user is giving the ID 0, but don't think that s the problem.

I'm using firebug, forumsearch, dokumentation and then I ask.. It's so easy ;)

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13 years 6 months ago #95647 by nicolas
Replied by nicolas on topic Upgrade failed
Thank you for the detailed information on the problem.
I was able to reproduce and fix the problem on our end.

Please download again the latest version on our website and install it again on yours and it will fix the issue.

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13 years 6 months ago #95679 by simonkloostra
Replied by simonkloostra on topic Upgrade failed
Perfect, it works again, thanks for fixing this.

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13 years 6 months ago #95684 by Shinteetah
Replied by Shinteetah on topic Upgrade failed
I am seeing a similar issue -- no "next" option on page to enter shipping and payment info -- and the reinstall did not change anything. Other suggestions?

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13 years 6 months ago #95740 by holm76
Replied by holm76 on topic Upgrade failed
Here it looks like it working again, on my testsites.. Looking forward to update my site now :)

I'm using firebug, forumsearch, dokumentation and then I ask.. It's so easy ;)

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