Error when saving configuration

When i added a default product image to the configuration and try to save it i get the error ....

You don't have permission to access /administrator/index.php on this server.

This only seems to happen when i try to add the default image, other changes to the configuration are properly saved without error.

Is there a solution for this?

Hi,

It's maybe a server permissions configuration problem.
Thanks to check the access rights for the folder media/com_hikashop/upload

Thank you for your reply.

I checked the accessrights and those are 755, so that should be ok.

Searching a bit more on the forum here it seems a lot more people seem to experience this problem.

Can you try to change it to 775 ? and try again.

Just tried it Xavier, but unfortunatly it didnt help. Got the same error message.

But thank you for your will to help.

My problem is not that i cant save the configuration file ....... i just cant save it when i try to add a default image.

Hi,

If the configuration is saving right without image upload and generates a problem when uploading an image, it could be a server-side conflict.
The configuration is a big form and send a lot of parameters.
When uploading a file, the form should send data in a specific format, compatible with file upload.

The problem is that some web hosting have some limitations, some security checks which are quite too restrictive.
So the server refuse the page call because the form is too high for him (with the number of fields in the specific "post format").

The only solution I see is to upload the image by FTP and change the option in the database.
With the integration of HikaMarket features into HikaShop, it would be possible to have a asynchronous upload of the image and have a configuration compatible with your web hosting, but this integration is not planned before several weeks/months.

Regards,