Paypal payment not working on mobile devices

Hello!

I am using HikaShop on a Joomla 2.5.11 installation and on mobile devices, the PayPal payment (standard) doesn't work.

I add a product to the cart, click Checkout and on the desktop it takes me to PayPal. On mobile, it takes me to a page that tells me to download the PayPal app (which I already have!), but no way to pay for the product.

Please help!

Thank you

Cynthia

Hi,

No one else reported such issue. I actually just tested to buy HikaShop on our website from my smartphone and it worked fine. I was able to pay on PayPal's website without issue (and of course we use HikaShop to sell HikaShop).
So I guess that the problem is either with your customer PayPal account, with your PayPal merchant account our your phone/PayPal interaction. I would recommend you to contact PayPal's support for help.