How can a German customer only order in EUR?

Hi!
I have a problem. In our shop rufrecords.de once in a while we get an order with a German (European) customer from the EUR zone who has US$ as his currency in the order.
How is that possible?
He should only get EUR!

Please help, thank you!

Hi there,

The currency displayed is normally selected according to the zone of the customer.
Could you please check that your Europe zone has the right currency configured?

Yes, I've checked that before writing here..
I have no idea, mostly it works well but just in this order, the German customer managed to order in US$..

Did you configure the geolocation plugin so that german users see EUR automatically and US users see USD ?
If not, then that might be why.

If yes, then please remember that we use the IP of the user for his currency. If the german user uses a VPN or a proxy in the USA to access your website, the system will consider that the user comes from the USA and will set his currency to USD. So it could explain that from time to time someone doesn't have the currency you expect.

How do I configure the geolocation plugin so that german users see EUR automatically and US users see USD ?
The plugin is activated and SET CURRENCY is set to YES.

What more do I have to do?

You need to enter the keys of your ipinfodb account in it and then edit the countries via the menu System>Currencies and set the currency you want for each country if it's different than the default one.

Please note that you will only see the currency automatically initialize the first time you access the website.
You will need tologout from your website and clear your browsers cookies/cache to see the change.

Hi,
if I activate the plugin and the currency switcher there is the following error: (Zones connected woth currency; 3 currencies: aud, eur, usd)
if ($this->_language_filter)
{$tag = $this->getLanguage()->getTag();}

Plugin doesn't seem to work with language filter?

Best regards, Michael

Hi,

This is a Joomla 3.2 bug:
forum.joomla.org/viewtopic.php?f=709&t=825504