Cart Problem after upgrade 2.2.0

I updated to buisiness 2.2.0. After that customers can´t take orders.
If a product is placed in the cart there is the popup window. If I press confim (go to cart)
the popup (minicart?) redirects to an category listing. I can´t get it working that the popup shows to the maincart shopping process.

Is it possible to downgrade to 2.1.xy or have you any idea how to get rid of this problem
greetings from bavaria

Hi,

If there is a problem in the 2.2 versions, we'll just have to fix it, but can you show me some screenshot of the problem that you are having and just check that your "Hikashop->System->Configuration->Main->'Cart'" options are correctly set (and also show me how did you configured them through a screenshot).

Thanks.

Hi thanks for the fast answer.

don´t know realy how tos show it with screenshots.
first picture shows my configuration
second picture shows the pop up after order a product, then I clic go to cart and the next picture (third picture) pops up
third picture shows the side which pops up after the second picture wents off In my opinion the third picture shows a category overview instead of the cart

Hope you can sort this out

Ok,

1. Did you edited the notice file of your checkout view through "Hikashop->Display->Views" ?

2. Giving me a link to your product listing will probably help me to understand from where your problem is really coming .

thanks.

1) Yes I changed the notice in display view this is the php file:

<?php
/**
* @package HikaShop for Joomla!
* @version 1.5.8
* @author hikashop.com
* @copyright (C) 2010-2012 HIKARI SOFTWARE. All rights reserved.
* @license GNU/GPLv3 www.gnu.org/licenses/gpl-3.0.html
*/
defined('_JEXEC') or die('Restricted access');
?>
<script type="text/javascript">
setTimeout( 'try{ window.top.document.getElementById(\'sbox-window\').close(); }catch(err){ window.top.SqueezeBox.close(); }', <?php echo (int)$this->config->get('popup_display_time',2000);?> );
</script>
<div id="hikashop_notice_box_content" class="hikashop_notice_box_content" >
<div id="hikashop_notice_box_message" >
<?php echo hikashop_display(JText::_('PRODUCT_SUCCESSFULLY_ADDED_TO_CART'),'success',true); ?>
</div>
<br />
<div id="hikashop_add_to_cart_continue_div">
<?php echo $this->cartClass->displayButton(JText::_('CONTINUE_SHOPPING'),'continue_shopping',$this->params,'','try{ window.top.document.getElementById(\'sbox-window\').close(); }catch(err){ window.top.SqueezeBox.close(); } return false;','id="hikashop_add_to_cart_continue_button"'); ?>
</div>
<div id="hikashop_add_to_cart_checkout_div">
<?php echo $this->cartClass->displayButton(JText::_('PROCEED_TO_CHECKOUT'),'to_checkout',$this->params,hikashop_completeLink('checkout'.$this->url_itemid),'window.top.location=\''.hikashop_completeLink('checkout'.$this->url_itemid).'\';return false;','id="hikashop_add_to_cart_checkout_button"'); ?>
</div>
</div>

Which link to product listing do you mean?
Did you mean in views product listing?

No, I just meant a link to your website for testing purpose, but can you save your notice file changes into a txt file (if you want to put back your modifications), and then revert your notice file changes through the "delete" icon of your views listing ("Hikashop->Display->Views").
Then we'll be able to know if the problem is really coming from your customization.

Send a pm for the link. do you need admin access??

I changed notice to original but nothing happend!
Hope you´ll find the bug

It seems to be working fine through the products page and not all the time through the product listing, so yes an admin access will probably help to understand what the problem really is.

Thanks .

Anyway if we can´t find the problem, is it possible to downgrade hikashop to the last version without problems?
Because my customers can´t place any order at the moment.

Could it be a template or css issue??

Hi,

From what I can see on your website, the problem seems to be that you specified a wrong menu item in the "force a menu on checkout" option of the configuration.
Set it to "none" and that should work fine all the time.

If it doesn't come from that and that you want to downgrade, that's possible. Simply install the installation package of the previous version of HikaShop that you had used before and that will downgrade it.
If you don't have the package anymore you can request it via our contact form by specified the URL of this thread.

Seems that this was the problem. Cart is running now.
Thank´s a lot for your great and fast support!!