Problem with registration

Hi,

Yesterday, I upgraded Hikashop Business to the latest version. Then, I noticed that admin registration emails were not getting through, and user registration email were slightly garbled (showing <br/>s). On testing, I found that if a user added a product to the cat, then registered as part of checkout, the user would be informed that (a) You must provide at least one recipient email address, and (b) The product is not available, your cart is empty. I cleared (a) by turning of the admin email on registration. However, I am left with (b). The user synchronisation plugin is enabled. I have carried out a further manual update to Hikashop business, with no change.

I am reaching the limit of my skills on this one... help, please!

You can see it happening at www.bajannav.com - choose a free product to purchase.

Best regards,

John

Is it possible to have some assistance, please.

Hi,

1. I don't think it come from the upgrade
2. I am sorry but I have some difficulties to understand your problems.
3. Your store is not accessible.
4. We have a ticket system and old message have an higher priority. By answering to your message you are loosing your place in the queue. I was looking to your ticket and your website (trying to access to a product) when I saw that you answered in this thread.

Regards,

My store is not accessible because I am trying to solve the problem - we have had no sales all day!

I have now updated all Joomla core files, and I still have the same problem. If I switch off the "redirect registration to Hikashop" plugin, normal Joomla registration works OK, and emails to both admin and user are sent. However, as soon as I turn on the 'redirect registration to Hikashop' plugin, the problem returns.

The store is now accessible.

Regards,

John

Hi,

Can you give us a screenshot of your HikaShop configuration (for the register part) and another one for your emails.
I received the HTML version of the message but in plain text. We have to know if your emails are overridden or not, and how they are configured.

Regards,

Jerome,

Would you prefer to go into the back-end yourself? Give me an email address, and I'll send you an admin log-in.

John

Hi,

From what we could guess (we can't reproduce the problem on our end), there is something which breaks the configuration system, preventing HikaShop to load the settings after the registration on your website.
We've added a patch to force the reload of the configuration system if it is not conform to what it should be when a setting is requested.
That should hopefully circumvent the problem.
Please download again the 2.2 version on our website and install it on yours.

Hi Nicolas,

Thanks - I'll try it in a moment. It was working OK before the update - something must have changed.

Best regards,

John

Hi Nicolas and Jerome,

C'est fabuleux! Merci beaucoup. It is back to normal. You guys must be the fastest coders in the business.

I can now enjoy my weekend!

Best regards,

John