Mass Actions - Export to xls issue

Hi

I have set up a mass action report to export all my products and sub item products to a excel report.

However when i run the action it does not reflect the current levels of quantity in the my products within Hikashop.

I have attached 3 images

One showing the settings (no filters applied)
One showing the xls result not showing the correct quantities or missing variants
The last one showing the quantities view within Hikashop

It is not a sorting issue btw in the s/sheet

HELP please

Thanks

Hi,

As I can see, the quantities are correct, but some variants are missing.
Are these variants specifics in some parameters, or they are like the other one ?

Can you try to add a filter on the product column code, and add a contains "stgl" to see if all the variants are exported ?

Yes i did that and applied the filter and still they do not all show..

Please see the attached two files

I really need help with this ... many thanks

Hi,

Could you provide a backend and FTP access to your website via our contact form so that we can look at the problem directly there as we don't have the problem on our end ?
Please include a link to this thread in your message.

Hi,

I just tried the following parameters:


And all the variants are exported well.
I think the problem is that you have too many products to export in one csv, thanks to try to use the limits in the filters and make 2 or 3 export.

We will improve this part of the code nearly.

Hi
I see that some bug fixes where released recently.
can you tell me if this issue is now fixed?

Many thanks

Hi,

It has not been released yet.
We can't actually give a date of the next release.