Address popup window problem

-- url of the page with the problem --
-- HikaShop version -- : 2.2.1
-- Joomla version -- : x2.5
-- PHP version -- : 5.4.19
-- Browser(s) name and version -- : All Browsers
-- Error-message(debug-mod must be tuned on) -- : When i click purchase button for a product, first adress popup window open. And after 1 second popup windows close and turn normal page.

Thanks.

Hi,

Firstly can you download the last Hikashop version through our website, install it, and test it again ?

Hi Mohamed,

i updated and tested but not solved.

Hi,

I don't see which popup you are talking about ?
When clicking on add to cart, a popup can be displayed but it's not an address popup.
If you redirect to the checkout after clicking on add to cart, there is only the form to fill for the address.

Thanks to give us more informations.

Hi xavier,
When i add a new adress a popup Window open.

Hi,

Thanks to give us a test account in order to test this popup.
There is maybe, as you said, a javascript problem.

Hi Xavier,

i enabled hikashop and hikatest acounts.

Hmmm I don't really know what this is happening.
Thanks to try to edit the file "components/com_hikashop/views/checkout/view.html.php" and search for: hikashopEditAddress

In this function, try to comment the line "window.hikashop.openBox(obj,obj.href);" and uncomment the line: "SqueezeBox.fromElement(obj,{parse: 'rel'});".

To comment/uncomment, you just have to add/remove the "//".

in this function, i found the line "window.hikashop.openBox(obj,obj.href);" and i make comment line.

But there is no line "SqueezeBox.fromElement(obj,{parse: 'rel'});" in this function. i added it. But problem is sam.

Hi,

This message is for Boy and the support team.

1 - Is it possible to have the test account ?
Or for the rest of the support team : is it possible to store the test account for the rest of the team ? Thanks guys !

2 - Please use the hikashop.openBox function. I made this function for a specific reason.
I can't see the webpage because I don't have the test account but I am sure that there is another script attached in the link so it open the popup and it follow a link in the same time.
The openBox function return a "false", that the link have to return to in order to block any kind of link or other script.
Thanks to a test account I will be able to take a look and fix it.
But I am currently travelling for the JWC so I can't access to Internet everywhere and every time (or contact easily the rest of the support team)

Thanks for your understanding.

hi Jerome,

thanks for your interest and reply. i created a admin account for you. How can i send account informations to you ?

Hi,

You can send him the account via private messages.
Or via the contact form.

In both cases, thanks to give the link to this thread

Hi Xavier,

i send it. Thank you.

Hi,

You have a script in your template : this script run everywhere, even in your popups.
The result is : you can't open any of your page in a popup, even a popup in your own website.

There is no problem in HikaShop, it is just the security of website which is too restrictive and don't allow any popup at all.

Regards,

Hi Jerome,

thanks or your reply. you are right for script i will look. but i can open popup in my web site all page.

i will control this script and i will write results. Thank you.