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<SOLVED> have to push "Next" 2x to get to payment
- cberry1971
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12 years 10 months ago - 12 years 10 months ago #131528
by cberry1971
<SOLVED> have to push "Next" 2x to get to payment was created by cberry1971
When users go to checkout, they are having to push "next" twice to get to our payment processing company (Authorize.net).
To create the issue:
1. go here: 184.154.228.9/~throwdow/live/index.php?o...ct&task=show&cid=535
2. select "add to cart"
3. click "next"
4. Select "authorize.net" and accept terms & conditions
5. HERE IS THE BUG.. click "next" and it will require you to click "next" again ..
Not sure why.. I have attached a checkout worklflow screenshot below:
To create the issue:
1. go here: 184.154.228.9/~throwdow/live/index.php?o...ct&task=show&cid=535
2. select "add to cart"
3. click "next"
4. Select "authorize.net" and accept terms & conditions
5. HERE IS THE BUG.. click "next" and it will require you to click "next" again ..
Not sure why.. I have attached a checkout worklflow screenshot below:
Last edit: 12 years 10 months ago by cberry1971.
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12 years 10 months ago #131538
by nicolas
Replied by nicolas on topic have to push "Next" 2x to get to payment
Hi,
That normally happens when you turn off the 'auto submit of shipping and payment selection' option of the Checkout tab of the configuration.
Please make sure that it is turned on.
That normally happens when you turn off the 'auto submit of shipping and payment selection' option of the Checkout tab of the configuration.
Please make sure that it is turned on.
The following user(s) said Thank You: cberry1971
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