Skip to main content

<SOLVED> have to push "Next" 2x to get to payment

More
12 years 10 months ago - 12 years 10 months ago #131528 by cberry1971
When users go to checkout, they are having to push "next" twice to get to our payment processing company (Authorize.net).

To create the issue:

1. go here: 184.154.228.9/~throwdow/live/index.php?o...ct&task=show&cid=535
2. select "add to cart"
3. click "next"
4. Select "authorize.net" and accept terms & conditions
5. HERE IS THE BUG.. click "next" and it will require you to click "next" again ..

Not sure why.. I have attached a checkout worklflow screenshot below:

Last edit: 12 years 10 months ago by cberry1971.

Please Log in or Create an account to join the conversation.

More
12 years 10 months ago #131538 by nicolas
Hi,

That normally happens when you turn off the 'auto submit of shipping and payment selection' option of the Checkout tab of the configuration.
Please make sure that it is turned on.
The following user(s) said Thank You: cberry1971

Please Log in or Create an account to join the conversation.

Time to create page: 0.132 seconds
Powered by Kunena Forum