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Joomla login causes Checkout Sequence Error
12 years 8 months ago #139256
by Pit Pony
Joomla login causes Checkout Sequence Error was created by Pit Pony
Hi
If a customer does not login before using the Checkout, the Checkout sequence works ok.
Cart -> Shipping -> Terms & Conditions -> Login -> Address -> Payment -> Status
If a customer uses the Joomla Login to access their user area before going to 'Checkout', the Checkout sequence will not go past 'Terms & Conditions'.
Each time the user selects 'Next' on 'Terms & Conditions' they are returned to the 'Cart' at the start of the Checkout sequence, 'Login' for Checkout is the next step after 'Terms & Conditions'
If the user 'Logs Out' of Joomla then try's the Checkout sequence it will work.
Thanks
If a customer does not login before using the Checkout, the Checkout sequence works ok.
Cart -> Shipping -> Terms & Conditions -> Login -> Address -> Payment -> Status
If a customer uses the Joomla Login to access their user area before going to 'Checkout', the Checkout sequence will not go past 'Terms & Conditions'.
Each time the user selects 'Next' on 'Terms & Conditions' they are returned to the 'Cart' at the start of the Checkout sequence, 'Login' for Checkout is the next step after 'Terms & Conditions'
If the user 'Logs Out' of Joomla then try's the Checkout sequence it will work.
Thanks
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12 years 8 months ago - 12 years 8 months ago #139333
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Replied by Jerome on topic Joomla login causes Checkout Sequence Error
Hi,
You can't have logically the shipping before the address.
The shipping needs the user address to know which shipping methods it can display.
The address needs the login to have a user and display his addresses.
If you selected a shipping and then login. It will invalidate the checkout because something important changed (the address impact the shipping). So it will go back in the first step.
Regards,
You can't have logically the shipping before the address.
The shipping needs the user address to know which shipping methods it can display.
The address needs the login to have a user and display his addresses.
If you selected a shipping and then login. It will invalidate the checkout because something important changed (the address impact the shipping). So it will go back in the first step.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Last edit: 12 years 8 months ago by Jerome.
The following user(s) said Thank You: Pit Pony
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