submenu template stopt working

-- url of the page with the problem -- : soultantra.tantra-academy.nl/
-- HikaShop version -- : 2.2.3
-- Joomla version -- : 2.18
-- PHP version -- : 5.3.10-1ubuntu3.9
-- Browser(s) name and version -- : safari 7.0.1
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hi,

The submenu of the template stopt working. Any suggestions to solve this problem? It is a yootheme template.

Regards,
Raoul

Hi Raoul,

What do you mean stopped working?
What did you do recently that could have caused that? Did you try with another template?

Hello Eliot,

Well I wanted to ad some submenu's but i noticed they don't work. So it never stopped working it just doesn't work. I can not use another template because my client wants this one. I also asked before purchase if your product works with yootheme templates and that was no problem. Any suggestions why it doesn't work?

Regards,
Raoul

I also notice that in chrome when you want to go to the shopping basket it redirects you back to the homepage.

Regards,
Raoul

Hello Raoul,
Can you show me some screenshots of the issue that you are having with your submenu, so that I can understand your issue ?
Also, can you give me a link to one of your product so that I can directly test it ?
Thanks.

Hi,
I also have my menus not working properly.
I installed List-Category in a menu 1, but then I changed my mind and placed it under Menu 2. Then, all the links sent me to Homepage. Unable to use it. I erased the menu, created another one in Menu 2; same problem. When I created a new HikaShop link under Menu 1, it worked, but just for this one. I couldn't even click on the categories shown in the page.
I have to deactivate Joomla SEF to make all of them working.

I have Joomla 3.2.2, MySQL 5.0.96-log, PHP 5.3.24 and HikaShop Starter: 2.3.0.

Any solution ?

Regards

Hi
Do you guys assign hikashop as you homepage?
and as result, module(s) that appear in your homepage (such as best products, latest products etc..) will give you
an error page not found when you try to add some items to cart?
similar issue that i have found and posted here www.hikashop.com/forum/checkout/862528-c...oes-to-homepage.html
But i still can't find out the solution for this issue

Hi,

@bonne[id] can you provide a link to the shop with the name of the menu with the issue and a screenshot of the options of the menu item so that we can see that ?

@ericlie I replied to you on the other thread.

Hello,

Sorry for the late respond. This is the link to the webshop. Please try in chrome for mac 33.0.1750.112
soultantra.tantra-academy.nl/webshop/category/13-goodies

If you ad something to the basket and want to check out pressing on winkelwagen it redirects you to the homepage.

Second. Submenu should work as on www.tantra-academy.nl . Just hover on the menu items.

Regards,
Raoul

Hi Nicolas,
I reactivated the Joomla SEF to let you see the problem.
pertedecheveuxego.com/fr/
The menu 1 is the one at the top, where you'll find 'Produits' as a submenu working correctly.
The menu 2 is the wide one, where I have 'Produits' on the right which redirects now to a 404 page.
I have tried different SEF options in your HikaShop panel, but it doesn't change anything to the situation.

And, I don't know if it is related, but when Joomla's SEF is off, the 'Produits' in menu 2 shows categories in lines (1 column) instead of 3 columns as the menu 1.

I have no other error to show you in a screenshot.

Thanks a lot

Hi,

@bonne[id] : Can you please deactivate the feature "Remove products and categories id in URLs" in the HikaShop Feature Sef section ?
I think that option is the source of your problem.

Regards,

Hi Jerome,
thanks. It works.