JOOMLA 3.6.4

-- url of the page with the problem -- : joomla364.thingsbritish.co.uk
-- HikaShop version -- : 2.6.4
-- HikaMarket version -- : 1.7.2
-- Joomla version -- : 3.6.4
-- PHP version -- : 5.6

Hi,

After applying the Joomla 3.6.4 patch, manually, or via the backend, many Hikashop and Hikamarket features have stopped working. I can't figure out what is causing this as other components on my site are still working fine; it's just Hikashop/Market.

This website is a copy of the live restored an hour ago with the 3.6.2 to 3.6.4 joomla update.

Any ideas why we can't click on the products anymore to see the listing?

WORKING JOOMLA 3.6.2 www.thingsbritish.co.uk/component/hikash...oduct/1000-10520-001
NOT WORKING JOOMLA 3.6.4 joomla364.thingsbritish.co.uk/component/...oduct/1000-10520-001

All of the Vendor front-end menu options also no longer work.



Any ideas how I can resolve this?

Thx, Darrell

Hi,

I see the problem on your website, but I'm not able to reproduce it on my end.

Try to replace the file components/com_hikashop/router.php with the one in this zip:

That might help for the product pages.
Also, could you provide a screenshot of the SEF settings of the HikaShop configuration and of the settings of one of the products so that we could have a better chance at reproducing the problem ?

Hi Nicolas,

You can have access to the 3.6.4 site if I can send you the login details privately.

Thx, Darrell

I have replaced the router file and now I get a blank product page.

Sample product, and SEF settings, as requested.

Hi,

Then please provide a backend and a FTP access via our contact form:
www.hikashop.com/support/contact-us.html
because we can't reproduce the problem. Having strange links like that on products listings should not be possible the way you set HikaShop and your product.
So I'm not sure what's going on.

Hi Nicolas,

I have emailed you the details. I have also put the router file back.

I just want to say again, our live site works 100% ok with Joomla 3.6.2. Upgrading to 3.6.3 or 3.6.4 breaks Hikashop/Hikamarket.

Thx, Darrell

Hi,

I've checked the settings and everything looks ok, and with the same settings I'm not able to reproduce the issue on my end. There must be something, but I'm not able to pin point it just with the settings.
Could you provide a FTP access to that test website so that we could do some debugging on the files ?

Hi,

I have sent the FTP information by your contact form.

Thx, Darrell

Hi,

I have managed to find what is causing the issue (public permission issues after applying the patch). Will spend today testing and let you know.

Thx, Darrell

Hi,

So did you figure what was going on ?

Hi Nicolas,

Yes I did. Once I have finished testing and taken it live again then I can share what I found. I want to confirm it first.

Thx, Darrell

Hi all,

The problem I was having was due to a conflict with another module.

I have successfully upgraded to 3.6.4 and the issues with Hikamarket have gone. I do have some new issues to report though.

Thx, Darrell