User points and emails

Hi,

In the email order creation used user points shows fine but in any other emails like changing to confirmed or shipped used user points isn't showing.
It just shows " used points: 0.00 € " then as example it should be " used points: -30 points ".

All fine for order created but not when you change status.

Thanks

Hi,

Please indicate your HikaShop version number.
Can you also please confirm that you do not have any email override ?
Which email are you talking about exactly ; the administrator notification ? The customer notification ? The manual email ?

Regards,

Hi,

HikaShop Business 3.0.1 [1703071721]

I can confirm that i noticed when i was customizing emails and as i remember same was with 2.6.4 version.

I have removed all my emails customization to be sure its hikashop default and now i don't even get points used in order created email. Its just show 0.00 eur.
I have attached some screenshots.
It should show -32 points used...

Same issue with admin email.

Update. I have done more testing and found that in back end order edition page where additional information it shows that points used 0.00 eur. I have attached one more screenshot.

Hi,

Thank you for your feedback. We've added a patch for that.

Hi,

I have updated and i see it is working. However it does not with my preload customization. Could you please tell me on witch line and where i should take a look?

Thanks

Found it. All working. Thank you for great support!

Hi,

We didn't change any code in the preload of any email unfortunately
The patch was located in the file administrator/components/com_hikashop/classes/order.php

Hi,

Well, I did update and it still wasn't working. So I have looked into 3.0.1 preload version and found that I had to change this:

to this:

I had 2.6.4 preload version.

It looks like it is working now.

Thanks Nicolas and all hikashop team for brilliant support.