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can't write product description in Firefox browser
4 years 1 week ago #344608
by levelup
Life is the unique stage of our art. Everyone sings their own song and leaves the stage. The stage is always permanent. Blessed is that song that people remember.
can't write product description in Firefox browser was created by levelup
-- HikaShop version -- : 4.6.1
-- Joomla version -- : 4.2.2
Hi
I am unable to write product description in Firefox. It looks like the editor can't render properly. But there is no problem to write category descriptions.
-- Joomla version -- : 4.2.2
Hi
I am unable to write product description in Firefox. It looks like the editor can't render properly. But there is no problem to write category descriptions.
Life is the unique stage of our art. Everyone sings their own song and leaves the stage. The stage is always permanent. Blessed is that song that people remember.
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4 years 1 week ago #344615
by nicolas
Replied by nicolas on topic can't write product description in Firefox browser
Hi,
First, try downloading again the install package of the 4.6.1 on our website and installing it on yours, to make sure you have all the patches. Also, please make sure you clear Firefox's cache before trying again. If you still have the issue after that, I don't know what the problem could be and we would need a backend access to check on the situation.
First, try downloading again the install package of the 4.6.1 on our website and installing it on yours, to make sure you have all the patches. Also, please make sure you clear Firefox's cache before trying again. If you still have the issue after that, I don't know what the problem could be and we would need a backend access to check on the situation.
The following user(s) said Thank You: levelup
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