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- Thank you received: 4
Issue (Bug) Entering additional Information to Order in Backend
3 years 10 months ago #347094
by chris711
-- HikaShop version -- : 4.7.0 [2211181750]
-- Joomla version -- : 3.10.11
-- PHP version -- : 7.4.33
-- Browser(s) name and version -- : All browsers
-- Error-message(debug-mod must be tuned on) -- : None
Hi
Since most recent updates we are experiencing an error when entering additional shipping charges to orders in the backend.
Opening the Additional Information Panel and before adding anything the screen, as expected, shows the following - Screenshot 1.
When entering the Net Shipping Cost and selecting UK VAT 20%, the total cost including VAT calculates and fills in correctly, but the Order Total at the bottom of the screen does not change (see Screenshot 2) .
After Saving - Screenshot 3 - the Order Total has updated by the amount of the Shipping including VAT, but the VAT Figure remains unchanged and is now incorrect.
Going back into the Additional Information panel shows that the Net Figure for Shipping has been changed to match the VAT included figure - Screenshot 4. Effectively Hikashop is treating the Shipping as a NO VAT item at the VAT inclusive price.
End result is that the Order Total is Correct but the VAT does not include the shipping VAT - this carries through to the Invoice as well..
Please can you advise how to fix this.
Thanks
Chris Dunn
-- Joomla version -- : 3.10.11
-- PHP version -- : 7.4.33
-- Browser(s) name and version -- : All browsers
-- Error-message(debug-mod must be tuned on) -- : None
Hi
Since most recent updates we are experiencing an error when entering additional shipping charges to orders in the backend.
Opening the Additional Information Panel and before adding anything the screen, as expected, shows the following - Screenshot 1.
When entering the Net Shipping Cost and selecting UK VAT 20%, the total cost including VAT calculates and fills in correctly, but the Order Total at the bottom of the screen does not change (see Screenshot 2) .
After Saving - Screenshot 3 - the Order Total has updated by the amount of the Shipping including VAT, but the VAT Figure remains unchanged and is now incorrect.
Going back into the Additional Information panel shows that the Net Figure for Shipping has been changed to match the VAT included figure - Screenshot 4. Effectively Hikashop is treating the Shipping as a NO VAT item at the VAT inclusive price.
End result is that the Order Total is Correct but the VAT does not include the shipping VAT - this carries through to the Invoice as well..
Please can you advise how to fix this.
Thanks
Chris Dunn
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3 years 10 months ago #347109
by nicolas
Replied by nicolas on topic Issue (Bug) Entering additional Information to Order in Backend
Hi,
Thank you for your feedback and the detailed explanation. We've added a patch for that.
Download again the install package of the 4.7.0 on our website and install it on yours and it will then take into account the taxes properly when saving.
Thank you for your feedback and the detailed explanation. We've added a patch for that.
Download again the install package of the 4.7.0 on our website and install it on yours and it will then take into account the taxes properly when saving.
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3 years 10 months ago #347112
by chris711
Replied by chris711 on topic Issue (Bug) Entering additional Information to Order in Backend
Hi Nicolas
Thank you very much - fantastic service as usual, which I guess is why we are still with Hikashop after 11 years or more.
Hope you and your team are keeping well.
Best regards
Chris
Thank you very much - fantastic service as usual, which I guess is why we are still with Hikashop after 11 years or more.
Hope you and your team are keeping well.
Best regards
Chris
The following user(s) said Thank You: nicolas
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