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One license for multiply domains?

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14 years 10 months ago #30609 by seoweb
Hello,

I have just purchased the commercial 'Business' version of HikaShop and did not notice any restrictions set in my account or a facility to specify the domain name(s) I want to use it for.

Does that mean I can install HikaShop on multiply domains?

Regards,
SeoWeb

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14 years 10 months ago #30652 by nicolas
Yes. Support and services like the cron task are however limited to 1 domain.
The following user(s) said Thank You: dilum_tharaka

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14 years 7 months ago #37592 by protorob
What does the "cron service" stands for, excuse me for my ignorance...

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14 years 7 months ago #37703 by nicolas
It's something which triggers your website periodically in order to run some tasks:
www.hikashop.com/en/support/documentatio...ashop-cron-task.html
It's used for the google products plugin, for the wait list notifications, for the currency auto update, etc.

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13 years 11 months ago #69976 by seoweb
As it says in this topic, there are unlimited domains are allowed per license. In this case why Hikashop script is asking for a domain attachment after I have transferred the website to another domain?

Has the licensing policy changed?

Regards,
SeoWeb

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13 years 11 months ago #70125 by nicolas
No.
However, for the cron task and the auto update systems, they are linked to the subscription on our end so you will get an error if the website is not set for your subscription on our website.
If you go to the menu Your account->Your subscriptions on our website you can change the URL of the website of the subscription.

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13 years 11 months ago #70127 by seoweb
What if we do not want to use the cron features and our copy of HikaShop is customized (has custom coding in it) to meet our requirements?

Can we simply disable cron functionality?

Regards,
SeoWeb

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13 years 11 months ago #70273 by nicolas
The code is open source, if you want to remove the warning, it's not a problem for us.
However, the cron shouldn't be active by default.

What is the exact error message you have and on which page ?

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13 years 11 months ago #70331 by seoweb
Url is administrator/index.php?option=com_hikashop&ctrl=update&task=license

Text is "
hikashop business

There is no available license, you can contact our support at license@hikashop.com
"

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13 years 11 months ago #70364 by nicolas
That page URL is the update page URL. It's normal that it says that on that page. You can just download it on your account on our website and and install the update manually.

Do you have that error on other pages ? If so which ones ?

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13 years 11 months ago #70369 by seoweb
Yes, here is the list:

administrator/index.php?option=com_hikashop&ctrl=update&task=licensejs

There are no available license affected to your user, please contact our support at license@hikashop.com providing the information :
username : seoweb
Component : hikashop
Level : essential

I can not go enywhere (Clients, Orders), all the time redirected to administrator/index.php?option=com_hikashop&ctrl=update&task=license
with a message: "There is no available license, you can contact our support at license@hikashop.com"

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13 years 11 months ago #70376 by nicolas
That should not happen. Not unless you have a really old version of HikaShop.

Is that the case ?

If so, you can change the line:
if($taskGroup != 'update'){

to:
if(false){

in the file administrator/components/com_hikashop/hikashop.php to remove the check.

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13 years 11 months ago #70380 by seoweb
The version is old. Thank you for the suggestion, i'll try it out and report back.

Regards,
SeoWeb

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13 years 2 weeks ago #123405 by Emanuel
Hi

we would like to buy Hika Business for a domain which is not yet existing only registered and would like to have all support connected to this domain in future.

In the meantime - can we use for ca 2 weeks this license for testing on a different domain which will be anyway disabled?

thanx

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13 years 2 weeks ago #123407 by Jerome
Hi,

You can move the domain where the license is attached.
In the same time, the production + development sites are totally accepted for the support. It is logical that you have a test website and a production one. We have too so we won't limit anything in the support about that :)

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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13 years 2 weeks ago #123412 by Emanuel
Hi Jerome

what is the procedure? I user the zip file of the Bus version without typing domain which I can register later on?
thanx for your swift reply :-)

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13 years 2 weeks ago #123414 by Jerome
Hi,

Yes, no problem.

Regards

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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