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Only receive points on actual payment (perhaps a bug)
- rasmus@opdagverden.dk
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9 years 6 months ago #264871
by rasmus@opdagverden.dk
-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.5
Hi
I have an issue with how users receive points on their purchase.
If they buy an item costing $20 and using a coupon code (partial payment with points) for $10, then we only want the user to earn points based on the actual payment ($10). Instead the user receives points, based on the "full price".
We've set "Give points when using some" to "give on price with point discount". But the use still earns points based on the full price.
Please see video detailing the issue: dl.dropboxusercontent.com/u/2592749/hikashop_pointsissue.mp4
This we miss or misundestod something?
Thanks
-- Joomla version -- : 3.6.5
Hi
I have an issue with how users receive points on their purchase.
If they buy an item costing $20 and using a coupon code (partial payment with points) for $10, then we only want the user to earn points based on the actual payment ($10). Instead the user receives points, based on the "full price".
We've set "Give points when using some" to "give on price with point discount". But the use still earns points based on the full price.
Please see video detailing the issue: dl.dropboxusercontent.com/u/2592749/hikashop_pointsissue.mp4
This we miss or misundestod something?
Thanks
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9 years 6 months ago - 9 years 6 months ago #264879
by Mohamed Thelji
Replied by Mohamed Thelji on topic Only receive points on actual payment (perhaps a bug)
Hello,
Note that if you set a value for the "Product Categories" option, the price that will be taken into account will be the price of the products which are part of that category.
So if you want it to work as you want, the best solution will be to either unset the "Product Categories" option or to directly edit the code which will require development knowledge.
Note that if you set a value for the "Product Categories" option, the price that will be taken into account will be the price of the products which are part of that category.
So if you want it to work as you want, the best solution will be to either unset the "Product Categories" option or to directly edit the code which will require development knowledge.
Last edit: 9 years 6 months ago by Mohamed Thelji.
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- rasmus@opdagverden.dk
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9 years 6 months ago #265410
by rasmus@opdagverden.dk
Replied by rasmus@opdagverden.dk on topic Only receive points on actual payment (perhaps a bug)
I cannot unset product categories - they are essential, for only giving points to specific products.
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9 years 6 months ago #265417
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Replied by Jerome on topic Only receive points on actual payment (perhaps a bug)
Hello,
Okay.
So the plugin will base is processing only on the filtered products (in the selected categories) which mean that the discount cannot be included in that process.
Regards,
Okay.
So the plugin will base is processing only on the filtered products (in the selected categories) which mean that the discount cannot be included in that process.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Please Log in or Create an account to join the conversation.
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