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product form resetting with default field content
- MinnieMouse
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12 years 10 months ago #129614
by MinnieMouse
product form resetting with default field content was created by MinnieMouse
-- url of the page with the problem -- :
mywebsite.com/mypage
-- HikaShop version -- : x.x.x2.221
-- Joomla version -- : x.x2.514
-- PHP version -- : x.x.x5.323
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : no error message
hi we have two custom product fields. when we open an existing product the fields revert to their defaults on page load-they do not display the database content. when i look at the queries the actual content is set in the DB and in the Session tables, but that is not what the field shows. then if we SAVE it saves the default. the only way to correct this is to set the two field's content every time we open that product and then SAVE AND CLOSE. this is very cumbersome and easy to forget to do.
please help!
-- HikaShop version -- : x.x.x2.221
-- Joomla version -- : x.x2.514
-- PHP version -- : x.x.x5.323
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : no error message
hi we have two custom product fields. when we open an existing product the fields revert to their defaults on page load-they do not display the database content. when i look at the queries the actual content is set in the DB and in the Session tables, but that is not what the field shows. then if we SAVE it saves the default. the only way to correct this is to set the two field's content every time we open that product and then SAVE AND CLOSE. this is very cumbersome and easy to forget to do.
please help!
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12 years 10 months ago #129682
by nicolas
Replied by nicolas on topic product form resetting with default field content
Hi,
Can you please make sure that you have the latest version (2.2.2) of HikaShop installed and then try again ?
You can download it via the menu Your account>Your susbcriptions on our website and then install it on your website via the joomla installer in order to perform the update.
Can you please make sure that you have the latest version (2.2.2) of HikaShop installed and then try again ?
You can download it via the menu Your account>Your susbcriptions on our website and then install it on your website via the joomla installer in order to perform the update.
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