Probelms with custom fields

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4

Hello ,

I have a problem with the custom fields , the problem is that we i create the custom field and i want it to limited to a category i choose the category and hit save but when the page reloads the category field is empty.
When i check the database of the hikashop i see that in the table field_category there is a value with the category ID.
Also the field is visible in all categories (products in different categories).

Thanks very much in advance.

Hi,

First, please update to HikaShop 2.5.0 which is the current latest stable version and which contains fixes, improvements and some new features.

See the change log:
www.hikashop.com/support/support/documen...ashop-changelog.html

Regards,

Hello ,

Just updated to HikaShop 2.5 and Hika Market 1.6.5 and stil the same problem remains.
Tried to create a new custom field with the new version just in case the old ones are damaged in the data base.
But the problem remains.

Could it be a problem with the My Sql version or the PHP version ?
On my hosting they are :
PHP Version 5.3.15
MySQL Version 5.5.40-cll

Hi,

Can you reproduce the issue in our demo website ?
Would it be possible to have a screenshot of what you are trying to save, in order to test it in our side ?

Regards,

Hello ,

1. Attached is the screen shot of how the category looks after you give it some value and save it.
2. About your demo site i can't access the admin panel it's "You don't have permission to access /administrator on this server. " error 403.

berle wrote: 2. About your demo site i can't access the admin panel it's "You don't have permission to access /administrator on this server. " error 403.

demo.hikashop.com/administrator/ and then logging in with both UN and PW "demo" works fine for me. Try again?

Yes tha worked maybe it was my mistake.
But in the demo is workibg fine and i chaged the custom field categoty with no problem.

Hi,

What exact value do you have in the field_category column of the hikashop_field table ?
What is the type of the field_category column ? A VARCHAR ? A numeric type ?

This is data about the column.
# Name Type Collation Attributes Null Default
14 field_categories varchar(255) utf8_general_ci No all

Thanks in advance.

Hi,

What exact value do you have stored in the field_categories column of the hikashop_field table after saving the custom field with the categories you want ?

What is the version of HikaShop in the "advanced settings" section of the HikaShop configuration ?

Hello ,

Attached is a screen shot of the data base and how the values look.
And the version is HikaShop [1507081626] .

Also i forgot to mention that this worked in the past, there are fields that were created with version 2.3.1 i thin and work but when we open them it's in the edit menu and save then the problem starts with them also.


Thanks in advance for all the help.

Hi,

How can you have an HikaShop build from around one month by updating two days ago ?

Regards,

Hello ,

I had the package from another site that I both some time ago and it's running 2.5.

I found where the problem was it wasn't with the Hika Shop component , it was a problem with the administrator files and just copied the hole administrator folder from another joomla installation and the problem was solved.

Thanks again for all the help.