error opening translation tab

-- HikaShop version -- : latest
-- Joomla version -- : lates
-- Error-message(debug-mod must be tuned on) -- : Notice: Undefined index: translatable in roottosite/administrator/components/com_hikashop/views/product/tmpl/edit_translation.php on line 74

Hallo.

deinstalled falang some time ago and now i have reinstalled the latest version again. I wanted to execute my first translation and i got this error message.

what can i do? Also the translations are not shown

Hello,

To remove the notice, you have to replace into each line this part $this->fields[$fieldName]->field_options
by @$this->fields[$fieldName]->field_options
in the file administrator\components\com_hikashop\views\product\tmpl\edit_translation.php

Thanks for your reply. The error disappeared. Is there a reason why the windows is so small and i cannot make it wider??

Can you try to change the display popup mode, you have to go in the system configuration/display/general display options and choose another popup mode.

On our side, when can open the translation Windows but we are not able to save the translations. Nothing happening when we use the left-upper button "Save"

Same thing for me. When I click on the save button, nothing happen.

Hi,

Please try to change the "popup mode" of the HikaShop configuration to "vex". Do you still have the problem ?
If yes, could you look for the error message in the error console of your browser when on that page ?

Hallo.

I changed the popup mode to vex and the windows now is abot 640x480 size and it's ok.
But the problem still persits that the translation is not working.

this i got from the chrome ctrl+shift J

Thanks for your reply

Hi,

Can you provide a backend access so that we can look at the issue on your website because we're not able to reproduce it and these logging messages don't help.
You can provide the credentials and a link to this thread via our contact form:
www.hikashop.com/support/contact-us.html

Hello,
Can you please give us step by step instructions to reproduce your issue so that we can directly reproduce it on your website ?
I just tested it with the "Orecchino da naso in oro 18 carati" for example and it seems to be working fine.

Hallo.

Thanks for your reply. Yes it seems to work now. i tried it also this afternoon.

The last time i was trying where after reinstalling falang and after making the changes you asked me to to.

First i thought it can be a cache problem so i left trying it. I tried it today another time while you where logged in my site and it worked on my end also.
Can i make some tests for you? i saw also other users had this issue.

Now on my side it's working

Thanks for your reply