Specify file location ERROR - File does not exist
- ydingilski
-
Topic Author
- Offline
Less
More
10 years 2 months ago - 10 years 2 months ago #245314
by ydingilski
Specify file location ERROR - File does not exist was created by ydingilski
-- url of the page with the problem -- :
www.filkab.solar
-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.5.1
-- PHP version -- : 7.0.0
Hi,
After upgrading Hikashop from 2.6.2 to 2.6.3, adding a file to a product by specifying file location doesn't work.
It constantly shows Error - File does not exists.
Even when I try to just re-save already added file it shows the same error. The file exists (i.e. images/datasheets/batteries....) and there is no problem downloading it from the front-end product page.
-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.5.1
-- PHP version -- : 7.0.0
Hi,
After upgrading Hikashop from 2.6.2 to 2.6.3, adding a file to a product by specifying file location doesn't work.
It constantly shows Error - File does not exists.
Even when I try to just re-save already added file it shows the same error. The file exists (i.e. images/datasheets/batteries....) and there is no problem downloading it from the front-end product page.
Last edit: 10 years 2 months ago by ydingilski.
Please Log in or Create an account to join the conversation.
10 years 2 months ago #245316
by nicolas
Replied by nicolas on topic Specify file location ERROR - File does not exist
Hi,
We've added security checks to the file paths. So there must be a problem with the file paths you're using.
If you edit a file what do you have in the edition popup ? Could you do a screenshot ?
Make sure that the screenshot displays the full path or provide it so that we can look at it.
We've added security checks to the file paths. So there must be a problem with the file paths you're using.
If you edit a file what do you have in the edition popup ? Could you do a screenshot ?
Make sure that the screenshot displays the full path or provide it so that we can look at it.
Please Log in or Create an account to join the conversation.
- ydingilski
-
Topic Author
- Offline
10 years 2 months ago - 10 years 1 month ago #245360
by ydingilski
Replied by ydingilski on topic Specify file location ERROR - File does not exist
Hi nicolas,
Here are some of the file paths:
images/datasheets/inverters/SMA/STP25000TL-30-DEN1438w.pdf
images/datasheets/inverters/SMA/SI_OFF_ON_6H_8H-DEN1421W.pdf
images/datasheets/inverters/steca/Steca_Xtender_XTx_specification_EN.pdf
images/datasheets/pv_modules/WINAICO_Data_Sheet_0615_WST_P6_EN_EU.pdf
images/datasheets/batteries/BYD/BYD_B_Box_12_8_datasheet.pdf
images/datasheets/pumps/nastec/manual_4HS_MP_10_eng.pdf
images/datasheets/batteries/SunLight/EN-SUNLIGHT-Reserve-Power-Batteries-VRLA-SPB-Sales-Web1.pdf
Here are some of the file paths:
images/datasheets/inverters/SMA/STP25000TL-30-DEN1438w.pdf
images/datasheets/inverters/SMA/SI_OFF_ON_6H_8H-DEN1421W.pdf
images/datasheets/inverters/steca/Steca_Xtender_XTx_specification_EN.pdf
images/datasheets/pv_modules/WINAICO_Data_Sheet_0615_WST_P6_EN_EU.pdf
images/datasheets/batteries/BYD/BYD_B_Box_12_8_datasheet.pdf
images/datasheets/pumps/nastec/manual_4HS_MP_10_eng.pdf
images/datasheets/batteries/SunLight/EN-SUNLIGHT-Reserve-Power-Batteries-VRLA-SPB-Sales-Web1.pdf
Last edit: 10 years 1 month ago by ydingilski.
Please Log in or Create an account to join the conversation.
10 years 2 months ago #245387
by nicolas
Replied by nicolas on topic Specify file location ERROR - File does not exist
Hi,
You're supposed to write there the path from the upload secure folder root. By default it's in media/com_hikashop/upload/safe/
So please check the setting in the configuration, and then check that your files are in media/com_hikashop/upload/safe/images/datasheets/etc...
or adapt the upload secure folder setting to match what it is supposed to be.
You're supposed to write there the path from the upload secure folder root. By default it's in media/com_hikashop/upload/safe/
So please check the setting in the configuration, and then check that your files are in media/com_hikashop/upload/safe/images/datasheets/etc...
or adapt the upload secure folder setting to match what it is supposed to be.
Please Log in or Create an account to join the conversation.
Time to create page: 0.171 seconds